At a Glance
- Tasks: Be the face of our business, welcoming customers and providing expert support.
- Company: Join a people-first company with a focus on customer service.
- Benefits: Earn £12.75 per hour, with bonuses and generous staff discounts.
- Other info: Enjoy 30 days holiday, flexible working, and great career opportunities.
- Why this job: No experience needed; we provide full training and support.
- Qualifications: Friendly attitude and willingness to learn; multilingual skills are a bonus.
The predicted salary is between 12 - 13 € per hour.
Job Details
- Salary: £12.75 per hour, increasing to £13.44 after full training, with up to £2,000 discretionary bonus per year (pro‑rated).
- Hours: 22.5 hours per week (2 full days).
- Location: Newcastle NE1 5PY.
- Contract: Part‑time, temporary.
About the role:
As a Store Colleague you will be the face of our business, welcoming customers, providing expert support, and closing sales in our retail and pawnbroking services. No previous experience required – we provide full training and support.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus – the ability to speak additional languages is highly valued.
What We Offer
- 30 days holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
Ready to join a company that puts people first? Apply today and start your journey with us.
Sales Assistant - Part Time - Newcastle - 15 Hours in Newcastle upon Tyne employer: H&T Group plc
Join a company that prioritises its employees and fosters a supportive work culture in the heart of Newcastle. As a Sales Assistant, you'll enjoy competitive pay, generous holiday allowances, and a range of benefits including private healthcare and exclusive discounts, all while receiving comprehensive training to help you thrive in your role. With opportunities for personal growth and a commitment to recognising your achievements, this is an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - Newcastle - 15 Hours in Newcastle upon Tyne
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and services. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you would handle different customer scenarios. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Sales Assistant - Part Time - Newcastle - 15 Hours in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for someone who can connect with our customers just as much as they can sell.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant skills or experiences that show you can deliver exceptional customer service and work well in a team. We love seeing how you can fit into our culture!
Keep It Clear and Concise:While we want to know about you, it’s important to keep your application clear and to the point. Avoid long-winded sentences and stick to the key points that showcase your suitability for the role. We appreciate brevity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at H&T Group plc
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Sales Assistant. Familiarise yourself with customer service principles and how to assist with pawnbroking and retail sales. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Sales Assistant, you'll be the face of the business, so it's crucial to demonstrate your ability to connect with customers. Prepare examples of how you've provided excellent customer service in the past, even if it's from a different context. This will highlight your friendly and professional approach.
✨Dress to Impress
First impressions matter! Dress smartly for your interview to reflect the professional image of the company. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about team dynamics, training opportunities, or what success looks like in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.