At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a leading business with over 285 stores.
- Benefits: Earn £13.52 per hour plus up to £2,000 bonus, with great employee discounts.
- Other info: Enjoy 30 days holiday, private healthcare, and excellent career progression.
- Why this job: Be the face of our brand and make a real difference for customers.
- Qualifications: Multilingual skills are a bonus; flexibility from Monday to Sunday is required.
The predicted salary is between 13 - 13 £ per hour.
Salary £13.52 per hour (Includes London Weighting) plus the chance to earn up to £2,000 discretionary bonus each year (pro rated).
Contractual hours 15, Basis Part time, Region N18 2XB, Package A.
Employee benefits include discounts on jewellery and travel, cycle to work scheme, season ticket loans, etc.
Key Responsibilities- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus.
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You'll take time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome.
What We Offer- Full training and ongoing development, salary increase upon successful completion of training, 94% of store colleagues reach next salary stage within 15 months.
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts - up to 25% off jewellery and high-end watches.
- Incentive schemes to reward achievements.
- Exclusive discounts at leading retailers via employee perks portal.
- Romanian speaker preferred due to customer base, but not required.
- Full flexibility from Monday to Sunday required.
Ready to join a company that puts people first? Apply today and start your journey with H&T.
Sales Assistant - Part Time - Fore St - 15 Hours - 12 Months FTC in London employer: H&T Group plc
H&T is an exceptional employer that prioritises employee well-being and growth, offering a supportive work culture where you can thrive as a Sales Assistant. With comprehensive training, generous holiday allowances, and attractive benefits such as discounts on jewellery and travel, you'll find meaningful opportunities to develop your career while enjoying a flexible part-time role in the vibrant N18 area. Join us to be part of a team that values collaboration and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - Fore St - 15 Hours - 12 Months FTC in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can deliver exceptional customer service and handle transactions accurately, as these are key for the Sales Assistant role.
✨Tip Number 3
Show off your skills! If you have multilingual abilities, make sure to highlight them during your interview. It’s a bonus that could set you apart from other candidates, especially given the diverse customer base.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of landing that interview. Plus, you’ll be one step closer to joining a company that puts people first!
We think you need these skills to ace Sales Assistant - Part Time - Fore St - 15 Hours - 12 Months FTC in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for someone who can deliver exceptional customer service, so show us how you connect with people.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience you have in retail or customer service, and mention how you can contribute to our team. We love seeing candidates who understand what we do and how they fit into our mission.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows us you care!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate. We can’t wait to see what you bring to the table!
How to prepare for a job interview at H&T Group plc
✨Know Your Customer Service Skills
Make sure you can talk about your experience in delivering exceptional customer service. Think of specific examples where you've gone above and beyond for a customer, as this role is all about providing tailored solutions.
✨Familiarise Yourself with the Products
Brush up on the range of services offered, especially pawnbroking and retail sales. Being knowledgeable about these products will show that you're serious about the role and ready to assist customers effectively.
✨Showcase Teamwork
Since the job involves working collaboratively to exceed targets, prepare to discuss how you've successfully worked in a team before. Share examples of how you contributed to team goals and supported your colleagues.
✨Highlight Multilingual Skills
If you speak Romanian or any other languages, make sure to mention this during the interview. It’s a bonus for the company and can set you apart from other candidates, especially given their customer base.