At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Earn £13.52 per hour plus up to £2,000 in bonuses and 30 days holiday.
- Other info: Full training provided with clear career progression opportunities.
- Why this job: Make a real difference every day in a supportive and dynamic team.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
The predicted salary is between 13 - 14 € per hour.
Salary: £13.52 per hour (Includes London Weighting) plus the chance to earn up to £2,000 discretionary bonus pro-rated each year.
Contractual Hours: 15 hours per week, part-time.
Location: Dagenham, RM9 5AQ.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we'd love to hear from you. At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Starting rate £13.52 per hour, increasing to £14.21 per hour once full training has been completed (Includes London Weighting Allowance). Full flexibility from Monday to Sunday is required.
The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs.
About the role: As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn.
We’ll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Key responsibilities:
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – the ability to speak additional languages is highly valued, though not required
What we offer:
We’re proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment with a salary increase upon successful completion of your training. 94% of our store colleagues reach the next salary stage within 15 months of joining us.
We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include: 30 days of holiday.
Sales Assistant - Part Time - Dagenham - 15 Hours in London employer: H&T Group plc
At H&T, we pride ourselves on being a leading employer in Dagenham, offering a supportive and inclusive work culture that values every team member's contributions. With competitive pay starting at £13.52 per hour, opportunities for performance-based bonuses, and a commitment to professional development, we ensure our Sales Assistants thrive in their roles while enjoying a healthy work-life balance. Join us to be part of a passionate team dedicated to delivering exceptional service and making a real difference in our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - Dagenham - 15 Hours in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and your passion for helping people.
✨Tip Number 3
Dress to impress! Even though it’s a part-time role, showing up looking smart and professional can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant - Part Time - Dagenham - 15 Hours in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping people shine through. We want to see that you genuinely care about delivering great service and making a difference in customers' lives.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. We love seeing candidates who take the time to connect their background with what we do at H&T.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Sales Assistant position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at H&T Group plc
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them a leading pawnbroker. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past, even if it's from different roles. Highlight your passion for helping people!
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what success looks like in this role. This shows you're engaged and serious about the position.
