At a Glance
- Tasks: Provide exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a leading business in the pawnbroking industry.
- Benefits: Enjoy 30 days holiday, private healthcare, and generous staff discounts.
- Other info: Flexible working hours and great opportunities for career growth.
- Why this job: Be the face of the business and make a real difference for customers.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
The predicted salary is between 26363 - 28363 £ per year.
Salary: £26,363.00 per Annum (Includes London Weighting) plus opportunity to earn up to £2,000 discretionary bonus annually, pro‑rated.
Location: Penge
Job Type: Full Time – 37.5 hours per week
About the Role:
As a Store Colleague at H&T, you will be the face of the business, providing a warm welcome and expert support to every customer. You will understand customer needs, offer tailored solutions and ensure they leave with the best possible outcome. No prior experience in pawnbroking is required – just a genuine interest in people, integrity, and a willingness to learn.
Key Responsibilities:
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus, but not required.
Benefits:
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward achievements.
- Exclusive discounts via employee perks portal.
Job Reference: REQ2132
Sales Assistant - Full Time - Penge in London employer: H&T Group plc
H&T is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary with the potential for bonuses, alongside generous benefits such as 30 days of holiday and private healthcare. Our supportive work culture fosters collaboration and personal development, making it an ideal environment for those looking to make a meaningful impact in customer service while enjoying exclusive perks and discounts in the vibrant Penge area.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Full Time - Penge in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since the role is all about customer service, think of examples from your past experiences where you've helped someone or resolved an issue. Be ready to share these stories during your interview to demonstrate your ability to connect with customers.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, you'll be one step closer to joining the H&T family!
We think you need these skills to ace Sales Assistant - Full Time - Penge in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your genuine interest in helping people and your enthusiasm for the role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the key responsibilities of the Sales Assistant role. We love seeing how you can bring value to our team!
Keep It Professional Yet Friendly:While we want to see your personality, remember to maintain a professional tone. A friendly approach in your writing will reflect the customer service ethos we cherish at H&T.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at H&T Group plc
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them stand out in the pawnbroking industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Sales Assistant, you'll be interacting with customers daily. Prepare examples from your past experiences where you've provided excellent customer service or resolved conflicts. Highlighting your ability to connect with people will demonstrate that you’re a great fit for the role.
✨Prepare for Common Questions
Think about questions you might be asked, such as how you would handle a difficult customer or how you work in a team. Practising your responses can help you feel more confident during the interview. Remember, they want to see your problem-solving skills and teamwork abilities.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you respect the opportunity and are serious about the role. Plus, it’ll boost your confidence when you walk into the room.
