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- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Starting salary of £12.26 per hour, increasing after training, plus bonuses.
- Why this job: Make a real difference in people's lives every day in a supportive environment.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
- Other info: Full training provided with clear career progression opportunities.
The predicted salary is between 23907 - 23907 £ per year.
Are you passionate about helping people and delivering great service? We’re looking for a role where every day is different and you can truly make a difference. Join H&T, the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £12.26 per hour (£23,907 per annum), increasing to £12.92 once full training has been completed.
Location: Walton Vale
Job Type: Full-time 37.5 contracted hours
Flexibility: Full flexibility from Monday to Sunday is required.
The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are based on performance against key KPIs.
About The Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome.
You don’t need experience in pawnbroking – just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We’ll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services, including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – valued for the diversity of our customer base, though not required
What We Offer
From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment with a salary increase upon successful completion of training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us.
Benefits: 30 days of holiday (including...
Sales Assistant - Full Time - Walton Vale in Liverpool employer: H&T Group plc
Contact Detail:
H&T Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Full Time - Walton Vale in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This way, you can show how your passion for helping people aligns with their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve helped someone or solved a problem. Be ready to share these stories during your interview to demonstrate your ability to deliver exceptional service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can help you feel more confident and ready to impress the hiring team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant - Full Time - Walton Vale in Liverpool
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for helping people shine through in your application. Share any experiences where you've gone the extra mile for customers or made a difference in someone's day.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills align with the role. We want to know why you're the perfect fit for our team at H&T, so don’t hold back!
Be Authentic: We value integrity and genuine interest in people. Don’t be afraid to let your personality come through in your writing. Be yourself, and show us what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at H&T Group plc
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them a leader in the pawnbroking and retail industry. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone – this will demonstrate your passion for helping people.
✨Prepare for Common Questions
Expect questions about your approach to customer service and teamwork. Practice responses to questions like 'How would you handle a difficult customer?' or 'Can you give an example of working collaboratively with a team?' This will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about training opportunities, team dynamics, or what success looks like in the role. This shows that you're engaged and serious about the position.