At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and jewellery retailer.
- Benefits: Earn £12.75 per hour, with bonuses, discounts, and 30+ days holiday.
- Other info: Flexible hours and great opportunities for personal development.
- Why this job: Be the face of our business and make a real difference for customers.
- Qualifications: Friendly attitude and teamwork skills; multilingual is a bonus.
The predicted salary is between 12 - 13 £ per hour.
Job Reference: REQ2154
Salary: £12.75 per hour, increasing to £13.44 after training, plus up to £2,000 discretionary bonus annually, pro‑rated based on performance.
Contract: Part‑time, 15 hours (2 full days). Flexibility required Monday–Sunday.
Location: Leicester
Industry: Store Operations – UK’s leading pawnbroker and jewellery retailer.
About the Role
As a Store Colleague at H&T, you will be the face of our business, welcoming customers, providing tailored solutions and ensuring a positive experience.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with the team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus.
What We Offer
- Full training and ongoing development.
- Potential salary increase upon completion of training.
- 30 days holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes.
- Exclusive discounts at leading retailers via employee perks portal.
Apply online to start your journey with H&T.
Sales Assistant - Part Time - Leicester - 15 Hours employer: H&T Group plc
H&T is an exceptional employer that prioritises employee development and well-being, offering comprehensive training and a clear pathway for growth within the retail sector. Located in Leicester, our part-time Sales Assistants enjoy a supportive work culture, generous holiday allowances, and attractive benefits such as private healthcare and exclusive discounts, making it a rewarding place to build a career while providing outstanding service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - Leicester - 15 Hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can provide exceptional service. Role-play common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to showcase your teamwork! H&T values collaboration, so come prepared with examples of how you've worked well in a team before. Highlight your ability to exceed targets together!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re serious about joining H&T. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales Assistant - Part Time - Leicester - 15 Hours
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make your application stand out.
Tailor Your Application:Make sure to customise your application for the Sales Assistant role. Highlight any relevant experience in customer service or retail, and mention how you can contribute to our team at H&T. We love seeing how you connect your skills to what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at H&T Group plc
✨Know the Company Inside Out
Before your interview, take some time to research H&T. Understand their services, values, and what makes them a leading pawnbroker and jewellery retailer. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your friendly and professional approach, as this aligns perfectly with what H&T is looking for.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Think of instances where you've worked well in a team to achieve targets or solve problems. Be ready to discuss how you can contribute to a positive team environment at H&T.
✨Be Ready for Practical Scenarios
You might be asked to handle hypothetical customer interactions or transactions during the interview. Practice responding to these scenarios calmly and professionally, showcasing your ability to think on your feet and maintain high standards of compliance.
