At a Glance
- Tasks: Support and motivate your team to deliver exceptional customer service.
- Company: Join H&T Group plc, a company that values its people.
- Benefits: Enjoy 30 days holiday, private healthcare, and staff discounts.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real difference while developing your leadership skills.
- Qualifications: Supervisory experience in financial services and strong communication skills.
The predicted salary is between 31250 - 31250 € per year.
H&T Group plc in Kingston is seeking a Deputy Manager to support and motivate colleagues, ensuring outstanding customer service. With a salary of £31,250 per annum, plus potential performance-related bonuses, the role requires supervisory experience in financial services.
The ideal candidate will have excellent communication skills and a passion for high standards.
Benefits include:
- 30 days of holiday
- Private healthcare access
- Staff discounts
Join a company that values its people and makes a difference!
Deputy Store Manager — Lead & Elevate Customer Service in Kingston upon Thames employer: H&T Group plc
H&T Group plc is an exceptional employer located in Kingston, offering a vibrant work culture that prioritises employee well-being and development. With generous benefits such as 30 days of holiday, private healthcare access, and staff discounts, we foster an environment where team members are motivated to excel in customer service and grow within the company. Join us to be part of a supportive team that values your contributions and strives to make a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store Manager — Lead & Elevate Customer Service in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to current or former employees at H&T Group plc on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Deputy Store Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We should be ready to share specific examples of how we've motivated colleagues and handled challenging situations.
✨Tip Number 3
Showcase our passion for high standards during the interview. We can do this by discussing our previous experiences where we went above and beyond to ensure outstanding customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in joining the H&T Group family.
We think you need these skills to ace Deputy Store Manager — Lead & Elevate Customer Service in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for delivering outstanding customer service. Share specific examples of how you've gone above and beyond to help customers in previous roles.
Highlight Your Supervisory Experience:Make sure to emphasise any supervisory experience you have, especially in financial services. We want to know how you've motivated and supported your colleagues to achieve high standards.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that align with the Deputy Store Manager role. This shows us you’re genuinely interested in joining our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at H&T Group plc
✨Know the Company Inside Out
Before your interview, make sure you research H&T Group plc thoroughly. Understand their values, mission, and what sets them apart in the financial services sector. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Supervisory Experience
Since the role requires supervisory experience, be ready to discuss specific examples from your past roles where you led a team or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Demonstrate Your Communication Skills
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you successfully resolved customer issues or motivated your team through effective communication.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Deputy Manager role. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the company.
