At a Glance
- Tasks: Support and motivate your team to deliver exceptional customer service and achieve store goals.
- Company: Join a dynamic company that values people, passion, and potential.
- Benefits: Enjoy 30 days holiday, private healthcare, and generous staff discounts.
- Other info: Flexible working options and opportunities for personal development await you.
- Why this job: Lead with purpose and make a real difference in a vibrant retail environment.
- Qualifications: Previous supervisory experience and a passion for customer service are essential.
The predicted salary is between 31250 - 31250 € per year.
Salary £31,250 per Annum (Includes London Weighting) plus the chance to earn up to £2,400 performance‑related bonus. Contractual hours 37.5. Basis Full time. Region: KT1 1SS.
Key Responsibilities
- Support and motivate colleagues to achieve store goals and deliver outstanding service
- Help train and develop a flexible, multi‑skilled team that meets customer needs with confidence and care
- Ensure a welcoming, professional in‑store environment where every customer receives the right outcome for their situation
- Promote best practices and ensure the store operates safely, securely, and in line with all policies and regulations
- Drive performance and support the team in achieving key financial targets
- Collaborate with the wider area team, sharing insights and best practices to support overall business success
- Assist in implementing new products, policies, and procedures, ensuring smooth transitions and minimal disruption
What We’re Looking For
- Passion for high standards and delivering exceptional customer and team experiences
- Excellent verbal and written communication skills
- A strong desire to lead, support, and develop others
- A customer‑first mindset with a proactive attitude
- Previous supervisory or management experience in a financial services or customer‑facing role
- Multilingual skills are a bonus – due to the diversity of our customer base
What We Offer
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Ready to lead with purpose and make a difference? Apply now and become part of a company that values people, passion, and potential.
Deputy Manager - Full Time - Kingston in Kingston upon Thames employer: H&T Group plc
As a Deputy Manager in Kingston, you will join a dynamic team that prioritises exceptional customer service and employee development. With a strong focus on work-life balance, our generous holiday allowance and flexible benefits ensure that you can thrive both personally and professionally. We foster a collaborative and inclusive work culture, providing ample opportunities for growth and recognition, making us an outstanding employer in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager - Full Time - Kingston in Kingston upon Thames
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your experiences align with the role of Deputy Manager and be ready to share those stories.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation for the opportunity and reiterate your interest in the position. Plus, it keeps you on their radar!
We think you need these skills to ace Deputy Manager - Full Time - Kingston in Kingston upon Thames
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Deputy Manager role. Highlight your previous supervisory or management experience, and don’t forget to showcase your passion for delivering exceptional customer service!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our team. Share specific examples of how you've supported and motivated colleagues in the past, and how you can bring that same energy to our store.
Show Off Your Communication Skills:Since excellent verbal and written communication skills are key for this role, make sure your application is clear and concise. Avoid jargon and keep it professional yet friendly – we want to get to know the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at H&T Group plc
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and how they align with your own. Familiarise yourself with their products and services, especially in the financial services sector, as this will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully trained or developed others, and be ready to discuss how you can apply those skills in this role.
✨Customer-Centric Mindset
Highlight your customer-first approach during the interview. Think of specific instances where you went above and beyond for a customer or improved service delivery. This will resonate well with the interviewers who are looking for someone passionate about exceptional customer experiences.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about the team dynamics, how success is measured, or what challenges the store currently faces. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
