At a Glance
- Tasks: Lead a motivated team to deliver exceptional customer service and achieve financial goals.
- Company: Join a well-established company with a focus on people, passion, and potential.
- Benefits: Enjoy 30 days holiday, generous discounts, and a private healthcare plan.
- Other info: Flexible working options and excellent career growth opportunities await you.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Previous supervisory experience and a passion for customer service are essential.
The predicted salary is between 28250 - 28250 £ per year.
Salary £28,250 per annum, with up to £2,400 annual discretionary bonus and performance bonus pro‑rated.
Location: Eastbourne.
Contractual hours: 37.5.
Basis: Full time.
Region: BN21 4QH.
Package includes employee discounts on jewellery and travel, cycle to work scheme, season ticket loans and many more benefits.
About the Role
As a Deputy Store Manager, you’ll support the Store Manager in leading a motivated and well‑trained team to deliver personalised exceptional service, meet financial goals and maintain compliance with regulations. You’ll help create a positive, inclusive environment and receive comprehensive training.
Key Responsibilities
- Support and motivate colleagues to achieve store goals and deliver outstanding service
- Help train and develop a flexible, multi‑skilled team
- Ensure a welcoming, professional in‑store environment where every customer receives the right outcome
- Promote best practices and ensure the store operates safely, securely and in line with policies and regulations
- Drive performance and support the team in achieving key financial targets
- Collaborate with the wider area team, sharing insights and best practices to support overall business success
- Assist in implementing new products, policies and procedures, ensuring smooth transitions and minimal disruption
What We’re Looking For
- Passion for high standards and delivering exceptional customer and team experiences
- Excellent verbal and written communication skills
- A strong desire to lead, support and develop others
- A customer‑first mindset with a proactive attitude
- Previous supervisory or management experience in a financial services or customer‑facing role
- Multilingual skills are a bonus; additional language skills highly valued but not required
What We Offer
- 30 days holiday (incl. bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Ready to lead with purpose and make a difference? Apply now and become part of a company that values people, passion and potential.
