At a Glance
- Tasks: Support and motivate your team to deliver exceptional customer service.
- Company: Join H&T Group plc, a company that values its people.
- Benefits: Enjoy 30 days holiday, private healthcare, and staff discounts.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real difference while developing your leadership skills.
- Qualifications: Supervisory experience in financial services and strong communication skills.
The predicted salary is between 31250 - 31250 £ per year.
H&T Group plc in Kingston is seeking a Deputy Manager to support and motivate colleagues, ensuring outstanding customer service. With a salary of £31,250 per annum, plus potential performance-related bonuses, the role requires supervisory experience in financial services.
The ideal candidate will have excellent communication skills and a passion for high standards. Benefits include 30 days of holiday, private healthcare access, and staff discounts. Join a company that values its people and makes a difference!
Deputy Store Manager — Lead & Elevate Customer Service employer: H&T Group plc
H&T Group plc is an exceptional employer located in Kingston, offering a vibrant work culture that prioritises employee well-being and development. With generous benefits such as 30 days of holiday, private healthcare access, and staff discounts, we foster an environment where team members are motivated to excel in customer service and grow their careers. Join us to be part of a company that truly values its people and strives to make a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store Manager — Lead & Elevate Customer Service
✨Tip Number 1
Network like a pro! Reach out to current or former employees at H&T Group plc on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We want to show off our communication skills and passion for high standards!
✨Tip Number 3
Dress to impress! First impressions matter, so let’s make sure we look sharp and professional when we walk into that interview. Confidence is key!
✨Tip Number 4
Follow up after the interview with a thank-you email. It shows our appreciation and keeps us fresh in their minds. Plus, it’s a great chance to reiterate our enthusiasm for the role!
We think you need these skills to ace Deputy Store Manager — Lead & Elevate Customer Service
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for delivering outstanding customer service. Share specific examples of how you've gone above and beyond to help customers in previous roles.
Highlight Your Supervisory Experience:Make sure to emphasise any supervisory experience you have, especially in financial services. We want to know how you've motivated and supported your colleagues to achieve high standards.
Communicate Clearly and Confidently:Your written application is a chance to showcase your communication skills. Keep it clear, concise, and professional while still letting your personality shine through. We love a bit of character!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with H&T Group plc.
How to prepare for a job interview at H&T Group plc
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills and experiences. Think of specific examples where you've gone above and beyond for a customer, as this role is all about elevating that service. Be ready to discuss how you can motivate your team to achieve the same high standards.
✨Show Off Your Leadership Skills
As a Deputy Store Manager, you'll need to demonstrate your supervisory experience. Prepare to talk about times when you've led a team or handled difficult situations. Highlight your ability to support and motivate colleagues, as this will be key in your new role.
✨Communicate Clearly and Confidently
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend to get comfortable discussing your experiences and how they relate to the job.
✨Research H&T Group plc
Familiarise yourself with H&T Group plc and their values. Understanding their commitment to customer service and how they make a difference will help you align your answers with what they’re looking for. It shows you're genuinely interested in the company and the role.
