At a Glance
- Tasks: Lead and motivate a team to deliver exceptional customer service and achieve store goals.
- Company: Join a dynamic company that values people, passion, and potential.
- Benefits: Enjoy 30 days holiday, private healthcare, and generous staff discounts.
- Other info: Flexible working options and opportunities for career growth await you.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Previous supervisory experience and a passion for customer service are essential.
The predicted salary is between 31250 - 31250 € per year.
Salary £31,250 per Annum (Includes London Weighting) plus the chance to earn up to £2,400 performance‑related bonus. Contractual hours 37.5. Basis Full time. Region: KT1 1SS.
Key Responsibilities
- Support and motivate colleagues to achieve store goals and deliver outstanding service.
- Help train and develop a flexible, multi‑skilled team that meets customer needs with confidence and care.
- Ensure a welcoming, professional in‑store environment where every customer receives the right outcome for their situation.
- Promote best practices and ensure the store operates safely, securely, and in line with all policies and regulations.
- Drive performance and support the team in achieving key financial targets.
- Collaborate with the wider area team, sharing insights and best practices to support overall business success.
- Assist in implementing new products, policies, and procedures, ensuring smooth transitions and minimal disruption.
What We’re Looking For
- Passion for high standards and delivering exceptional customer and team experiences.
- Excellent verbal and written communication skills.
- A strong desire to lead, support, and develop others.
- A customer‑first mindset with a proactive attitude.
- Previous supervisory or management experience in a financial services or customer‑facing role.
- Multilingual skills are a bonus – due to the diversity of our customer base.
What We Offer
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days to suit your lifestyle.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward your achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
Ready to lead with purpose and make a difference? Apply now and become part of a company that values people, passion, and potential.
Deputy Manager - Full Time - Kingston employer: H&T Group plc
As a Deputy Manager in Kingston, you will join a dynamic team that prioritises exceptional customer service and employee development. With a strong focus on work-life balance, our generous holiday allowance and flexible benefits ensure that you can thrive both personally and professionally. We foster a collaborative and inclusive work culture, providing ample opportunities for growth and rewarding performance, making us an outstanding employer in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager - Full Time - Kingston
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Deputy Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and customer service. We recommend using the STAR method to structure your answers, showcasing your experience in motivating teams and driving performance.
✨Tip Number 3
Showcase your passion for high standards during interviews. Share specific examples of how you've delivered exceptional customer experiences or led a team to success. This will help you stand out as a candidate who truly cares about the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Deputy Manager - Full Time - Kingston
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Deputy Manager role. Highlight your experience in leading teams and delivering exceptional customer service, as these are key aspects of the job.
Showcase Your Leadership Skills:We want to see your passion for supporting and developing others. Share specific examples of how you've motivated a team or improved performance in previous roles to really stand out.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to demonstrate your excellent communication skills, which are essential for this position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at H&T Group plc
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and recent achievements. This will not only help you understand their culture but also allow you to tailor your answers to show how you align with their goals.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully trained or developed others, and be ready to discuss how you can apply those skills in this role.
✨Prepare for Customer Scenarios
Expect questions about handling customer situations. Think of specific instances where you provided exceptional service or resolved conflicts. Highlight your customer-first mindset and proactive attitude to show you're the right fit for their team.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
