At a Glance
- Tasks: Provide exceptional customer service and tailored solutions to customers.
- Company: Join H&T Group plc, a leading company with over 285 stores.
- Benefits: Earn £13.52 per hour, plus bonuses, 30 days holiday, and private healthcare.
- Other info: Great team environment with a focus on customer satisfaction.
- Why this job: Flexible part-time role with opportunities for growth and learning.
- Qualifications: No experience needed, just a willingness to learn and help others.
The predicted salary is between 28000 - 30000 £ per year.
H&T Group plc in New Addington is looking for a part-time Store Colleague to provide exceptional customer service across our 285+ stores. You will welcome customers warmly, understand their needs, and offer tailored solutions, ensuring a positive experience.
No prior experience in pawnbroking is required, just a willingness to learn.
The role includes a salary of £13.52 per hour, with a chance to earn a discretionary bonus of up to £2,000 per year and offers various benefits including 30 days holiday and a private healthcare plan.
Customer Service Specialist – Flexible Part-Time Growth employer: H&T Group plc
H&T Group plc is an excellent employer for those seeking a rewarding part-time role in customer service. With a supportive work culture that prioritises employee growth and development, you will enjoy benefits such as 30 days of holiday, a private healthcare plan, and the opportunity to earn a discretionary bonus of up to £2,000 annually. Located in New Addington, our team is dedicated to providing exceptional service while fostering a welcoming environment for both employees and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Specialist – Flexible Part-Time Growth
✨Tip Number 1
Make sure to research H&T Group plc before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their customer service journey.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing exceptional customer service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some examples of how you've handled customer interactions in the past, even if they're from different jobs or experiences. This will demonstrate your ability to understand customer needs and offer tailored solutions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the H&T Group family.
We think you need these skills to ace Customer Service Specialist – Flexible Part-Time Growth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the role of Customer Service Specialist. Highlight any relevant skills or experiences that show you understand what it takes to provide exceptional customer service, even if it’s from different jobs or situations.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at H&T Group plc
✨Know the Company
Before your interview, take some time to research H&T Group plc. Understand their values, mission, and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Even if you don't have direct experience in pawnbroking, think about times you've provided excellent customer service in other roles. Prepare specific examples that highlight your ability to understand customer needs and offer tailored solutions.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're engaged and eager to learn more about the position.
✨Be Yourself
Authenticity goes a long way in interviews. Be honest about your willingness to learn and adapt. Let your personality shine through, as H&T Group plc values individuals who can connect with customers warmly and positively.
