At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Earn £13.52 per hour, rising to £14.21, plus bonuses and generous discounts.
- Other info: Enjoy 30 days holiday, flexible working, and a supportive team environment.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: No experience needed, just a passion for helping others and a willingness to learn.
The predicted salary is between 13 - 14 £ per hour.
Salary £13.52 per hour, increasing to £14.21 after training, plus discretionary bonus up to £2,000 per year proration.
Location: West Croydon
Job Type: Part‑time – 15 contracted hours.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? At H&T, you’ll join a team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
As a Store Colleague you’ll be the face of our leading business, providing a warm welcome and expert support to every customer. You don't need past experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn.
Key Responsibilities:- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed sales targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus but not required.
- Comprehensive benefits package and clear pathways for career progression.
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward your achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
Ready to join a company that puts people first? Apply today and start your journey with H&T – where your contribution truly matters to our customers and local communities.
Sales Assistant - Part Time - 15 Hours - West Croydon employer: H&T Group plc
H&T is an exceptional employer located in West Croydon, offering a supportive and inclusive work environment where every team member's contributions are valued. With a strong focus on professional growth, employees benefit from comprehensive training, generous holiday allowances, and a range of perks including discounts on jewellery and healthcare plans. Join us to make a meaningful impact while enjoying a flexible and rewarding career in the UK's leading pawnbroker and jewellery retailer.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - 15 Hours - West Croydon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team at H&T.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Sales Assistant - Part Time - 15 Hours - West Croydon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping people shine through. We love candidates who genuinely care about delivering great service, so share any relevant experiences that highlight this passion.
Tailor Your Application:Make sure to customise your application to fit the Sales Assistant role. Use keywords from the job description and relate your skills to the responsibilities mentioned. This shows us you’ve done your homework and are serious about joining our team.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your writing. Authenticity is key, and we appreciate diverse perspectives that contribute to our supportive environment.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at H&T Group plc
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them a leader in pawnbroking and retail. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, you'll be interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past, even if it's from different roles. Highlight your ability to connect with people and your willingness to learn.
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Practising your responses can help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It shows that you respect the opportunity and are serious about the role. A neat appearance can set a positive tone right from the start.
