At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Enjoy a competitive salary, bonuses, and fantastic employee discounts.
- Other info: Full training provided, with clear pathways for career progression and a supportive team environment.
- Why this job: Make a real difference in people's lives every day while growing your career.
- Qualifications: No experience needed, just a passion for helping others and a willingness to learn.
The predicted salary is between 13.52 - 13.52 £ per hour.
Salary: £26,363.00 per annum (includes London Weighting) plus the chance to earn up to £2,000 discretionary bonus each year pro-rated.
Contractual hours: 37.5
Location: Paddington
Job Type: Full Time - 37.5hrs
Flexibility: Full flexibility from Monday to Sunday is required.
About the Role:
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome.
You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We'll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same.
Key Responsibilities:
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus – the ability to speak additional languages is highly valued, though not required.
What We Offer:
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days to suit your lifestyle.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high-end watches.
- Incentive schemes to reward your achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
Ready to join a company that puts people first?
Sales Assistant - Full Time - Paddington in City of Westminster employer: H&T Group plc
H&T Group plc is an excellent employer, offering a vibrant work culture in Wembley where customer service excellence is at the forefront. With comprehensive training and a commitment to employee growth, you will have the opportunity to develop your skills while enjoying generous benefits such as 30 days of holiday and a private healthcare plan. Join us to be part of a supportive team that values integrity and provides a rewarding career path in customer service.
