At a Glance
- Tasks: Provide exceptional customer service and assist with pawnbroking and retail sales.
- Company: Dynamic pawnbroking business with a focus on customer experience.
- Benefits: Competitive pay, bonus potential, generous holiday, and exclusive staff discounts.
- Other info: Flexible hours and great opportunities for personal growth.
- Why this job: Join a friendly team and make a real difference in customers' lives.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
The predicted salary is between 12.75 - 12.75 £ per hour.
Salary £24,863 per annum, plus opportunity to earn up to £2,000 discretionary bonus each year.
Contractual hours 37.5 per week. Full–time.
Location: Bull St, Birmingham.
About the role
As a Store Colleague you will be the face of our business, providing a warm welcome and expert support to every customer. You will understand customer needs, offering tailored solutions and ensuring a positive experience. No prior pawnbroking experience is required; a genuine interest in people, a strong sense of integrity and willingness to learn are essential.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus – additional languages are highly valued but not required.
What We Offer
- Competitive start rate of £12.75 per hour (£24,863 per annum), increasing to £13.44 after completion of full training.
- Potential discretionary bonus up to £2,000 per year based on performance.
- 30 days holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to a private healthcare plan.
- Cycle‑to‑work scheme and season‑ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
Sales Assistant - Part Time - Cambridge - 15 Hours Job profile employer: H&T Group plc
As a Sales Assistant in our vibrant Cambridge location, you will join a supportive team that values integrity and customer connection. We offer competitive pay, generous holiday allowances, and unique perks like staff discounts and a private healthcare plan, all within a culture that prioritises employee growth and collaboration. With opportunities to earn bonuses and access to exclusive retail discounts, this role is perfect for those seeking a rewarding career in a dynamic environment.
