At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join a people-first company in Birmingham with a friendly atmosphere.
- Benefits: Enjoy 30 days holiday, private healthcare, and generous staff discounts.
- Other info: Full training provided; no prior experience needed!
- Why this job: Be the face of the business and make a real impact on customer experiences.
- Qualifications: A strong sense of integrity and a genuine interest in helping people.
The predicted salary is between 24863 - 26863 € per year.
Job Details
- Position: Sales Assistant (Full Time) – 6 Months Fixed Term Contract
- Location: Bull St, Birmingham
- Salary: £24,863 per annum (starting rate £12.75 per hour, rising to £13.44 after training) plus discretionary bonus up to £2,000 per year.
- Hours: 37.5 hours per week, full‑time. Full flexibility required from Monday to Sunday.
About the Role
As a store colleague, you will be the face of the business, providing a warm welcome and expert support to every customer. You will understand customer needs, offer tailored solutions, and ensure they leave with the best possible outcome. No prior pawnbroking experience required – we provide full training and support.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus; ability to speak additional languages is highly valued, though not required.
Qualifications
- Strong sense of integrity.
- Willingness to learn.
- Genuine interest in people and customer service.
Benefits
- 30 days holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward achievements.
- Exclusive discounts via employee perks portal.
Ready to join a company that puts people first? Apply today.
Sales Assistant - Full Time - Bull St - Birmingham - 6 Months FTC employer: H&T Group plc
Join a dynamic team in Birmingham as a Sales Assistant, where you will be at the forefront of delivering exceptional customer service in a supportive and inclusive environment. With comprehensive training provided, generous holiday allowances, and a range of employee benefits including private healthcare and staff discounts, this role offers not just a job, but a pathway to personal and professional growth. Experience a workplace that values integrity, collaboration, and the well-being of its employees, making it an excellent choice for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Full Time - Bull St - Birmingham - 6 Months FTC
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant - Full Time - Bull St - Birmingham - 6 Months FTC
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Application:Make sure to customise your application for the Sales Assistant position. Highlight any relevant experience or skills that align with the job description, especially your customer service abilities and willingness to learn.
Keep It Clear and Concise:We appreciate a straightforward approach! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your key strengths.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at H&T Group plc
✨Know the Role Inside Out
Before your interview, make sure you understand the Sales Assistant role thoroughly. Familiarise yourself with the key responsibilities like delivering exceptional customer service and assisting with pawnbroking. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role is all about customer interaction, be prepared to discuss your experience with people. Think of examples where you've provided excellent service or resolved a customer's issue. Highlighting your genuine interest in helping others will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, or team dynamics. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Dress the Part
First impressions matter, so dress smartly for your interview. Aim for a professional yet approachable look that reflects the friendly and professional approach expected in the role. This will help you feel more confident and ready to impress!
