At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Starting salary of £12.75 per hour, increasing after training, plus bonuses and generous holiday.
- Other info: Enjoy a flexible schedule and opportunities for career progression.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
The predicted salary is between 24863 - 26400 £ per year.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we'd love to hear from you. At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £12.75 per hour (£24,863 per annum), increasing to £13.44 once full training has been completed.
Location: Worksop
Job Type: Full-Time - 6 Months FTC
Flexibility: Full flexibility from Monday to Sunday is required.
The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are based on performance against key KPIs.
About The Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don’t need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We’ll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required.
What We Offer
At H&T, we’re proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us.
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days to suit your lifestyle.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high-end watches.
- Incentive schemes to reward your achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
Ready to join a company that puts people first? Apply today and start your journey with H&T - where your contribution truly matters to us, our customers and our local communities.
Sales Assistant - Full Time - Worksop - 6 Months FTC employer: H&T Group Ltd
At H&T, we pride ourselves on being a leading pawnbroker and jewellery retailer, offering a vibrant work culture that values diversity and fosters professional growth. Our supportive environment ensures that every team member is recognised for their contributions, with comprehensive training and clear pathways for career advancement. Located in Worksop, we provide competitive salaries, generous benefits, and the opportunity to earn performance-based bonuses, making us an excellent employer for those looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Full Time - Worksop - 6 Months FTC
✨Tip Number 1
Get to know the company! Before your interview, check out H&T's values and what they stand for. This way, you can show them you're not just another candidate but someone who genuinely aligns with their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping people, think of examples from your past experiences where you've gone above and beyond for a customer. We want to see that passion shine through!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you care about the opportunity and are ready to represent H&T well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at H&T. Let’s get you started on this exciting journey!
We think you need these skills to ace Sales Assistant - Full Time - Worksop - 6 Months FTC
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping people shine through. We want to see that you genuinely care about delivering great service and making a difference in customers' lives.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities mentioned in the job description. Highlight any relevant experiences or skills that align with what we’re looking for, even if they’re from different fields.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your story and what makes you unique – it helps us get to know you better!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role right away!
How to prepare for a job interview at H&T Group Ltd
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them a leading pawnbroker. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've helped others in previous roles or situations. Highlight your passion for delivering great service and how you can make a difference in customers' lives.
✨Prepare for Common Questions
Think about potential questions you might be asked, such as how you handle difficult customers or work in a team. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for growth within the company. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
