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- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Earn £13.03 per hour, with bonuses and generous staff discounts.
- Why this job: Make a real impact by helping customers and growing your skills.
- Qualifications: No experience needed, just a passion for helping people.
- Other info: Enjoy 30 days holiday, flexible hours, and clear career progression.
The predicted salary is between 13 - 14 £ per hour.
Are you passionate about helping people and delivering great service? If so, we’d love to hear from you. At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £13.03 per hour, increasing to £13.69 once full training has been completed (Includes London Weighting Allowance)
Location: Wembley
Job Type: Part-time - 36 contracted hours (This will include Sunday working)
Flexibility: Full flexibility from Monday to Sunday is required
Potential earnings: Opportunity to earn up to £2,000 extra each year in discretionary bonuses, pro-rated based on performance against KPIs.
About The Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don’t need experience in pawnbroking—just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We’ll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – additional languages are highly valued, though not required
What We Offer
At H&T, we’re proud to provide a comprehensive benefits package with training and development from day one, plus clear pathways for career progression. Salary increases are awarded upon successful completion of training, and 94% of store colleagues reach the next salary stage within 15 months of joining us.
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days
- Private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high-end watches
- Incentive schemes to reward achievements
- Exclusive discounts at leading retailers via our employee perks portal
Ready to join a company that puts people first? Apply today and start your journey with H&T—where your contribution truly matters to us, our customers and our local communities.
Seniority level: Entry level
Employment type: Part-time
Job function: Sales and Business Development
Sales Assistant - Part Time - Wembley - 36 Hours employer: H&T Group Ltd
Contact Detail:
H&T Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Part Time - Wembley - 36 Hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T Group Ltd. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping people, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories during your chat with us!
✨Tip Number 3
Be ready to showcase your flexibility! With the role requiring availability from Monday to Sunday, be prepared to discuss your schedule and how you can fit into the team. Show us that you're adaptable and ready to jump in when needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re keen on joining our team at H&T. Let’s get you started on this exciting journey together!
We think you need these skills to ace Sales Assistant - Part Time - Wembley - 36 Hours
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping people shine through. We love candidates who are genuinely interested in providing great service, so share any relevant experiences or motivations that highlight this.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities mentioned in the job description. We want to see how you can deliver exceptional customer service and work collaboratively with a team, so give us examples that demonstrate these skills.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique perspective and what makes you a great fit for our team at H&T. Remember, we’re looking for genuine interest and integrity!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can start the process of welcoming you to our team!
How to prepare for a job interview at H&T Group Ltd
✨Know the Company
Before your interview, take some time to research H&T Group Ltd. Understand their values, services, and what makes them a leading pawnbroker. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, you'll be interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to understand customer needs and offer tailored solutions.
✨Demonstrate Flexibility
Since the role requires full flexibility from Monday to Sunday, be ready to discuss your availability. Show that you're adaptable and willing to work various shifts, which is crucial for a part-time position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.