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- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Starting salary of £12.75 per hour, increasing after training, plus up to £2,000 in bonuses.
- Why this job: Make a real difference every day while working in a supportive and diverse team.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
- Other info: Full-time role with 30 days holiday and flexible hours from Monday to Sunday.
The predicted salary is between 24863 - 26463 £ per year.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we’d love to hear from you. At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £12.75 per hour (£24,863 per annum), increasing to £13.44 once full training has been completed.
Location: Sutton in Ashfield
Job Type: Full-time 37.5 contracted hours - On a 9 Months fixed term contract
Flexibility: Full flexibility from Monday to Sunday is required. The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are based on performance against key KPIs.
About The Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We’ll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required
Benefits
30 days of holiday (including...
Sales Assistant - Full Time - 9 Months FTC - Sutton in Ashfield employer: H&T Group Ltd
Contact Detail:
H&T Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Full Time - 9 Months FTC - Sutton in Ashfield
✨Tip Number 1
Get to know the company! Research H&T and understand their values and services. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping people, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Sales Assistant - Full Time - 9 Months FTC - Sutton in Ashfield
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for helping people shine through in your application. We want to see that you genuinely care about delivering great service and making a difference in customers' lives.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that align with the role. We love seeing how your background fits with our values and the specific responsibilities of the Sales Assistant position.
Be Authentic: Don’t be afraid to let your personality come through in your writing. We appreciate authenticity, so share your story and what makes you unique. This helps us get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at H&T Group Ltd
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Think about how you can demonstrate your passion for helping people and delivering great service. Prepare examples from your past experiences where you went above and beyond for a customer.
✨Showcase Your Team Spirit
Since teamwork is crucial in this role, be ready to discuss how you've collaborated with others in previous jobs or projects. Highlight any experiences where you worked together to achieve a common goal, as this will resonate well with the interviewers.
✨Demonstrate Your Willingness to Learn
H&T values a strong sense of integrity and a willingness to learn. Be prepared to talk about times when you faced challenges but were eager to learn and grow from them. This shows that you're adaptable and ready to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.