At a Glance
- Tasks: Provide exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a leading business with over 285 stores.
- Benefits: Earn £12.75 per hour, bonuses up to £2,000, and enjoy 30 days holiday.
- Other info: Full training provided, with clear career progression opportunities.
- Why this job: Be the face of our brand and make a real difference for customers.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
The predicted salary is between 12.75 - 12.75 £ per hour.
Salary: Starting rate £12.75 per hour, increasing to £13.44 once full training has been completed.
Location: Leith
Job Type: Part-time – 15 Hours per week (2 full days)
Flexibility: Full flexibility from Monday to Sunday is required.
Bonuses: Opportunity to earn up to £2,000 extra each year in discretionary bonuses, pro-rated and based on performance against key KPIs.
About The Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We’ll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus; ability to speak additional languages is highly valued but not required.
What We Offer
We provide a comprehensive benefits package that goes far beyond the basics. From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment with a salary increase upon successful completion of training, and 94% of our store colleagues reach the next salary stage within 15 months of joining.
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days to suit your lifestyle.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward your achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
Sales Assistant - Part Time - Leith - 15 Hours employer: H&T Group Ltd
H&T is an exceptional employer located in Leith, offering a supportive and dynamic work environment where employees can thrive. With comprehensive training, clear career progression pathways, and a generous benefits package including up to 33 days of holiday and performance-based bonuses, we prioritise the growth and well-being of our team members. Join us to be part of a company that values integrity, customer service, and employee development, making every day rewarding and fulfilling.
