At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a leading pawnbroker and top jewellery retailer in the UK.
- Benefits: Starting salary of £13.52 per hour, rising to £14.21 after training, plus bonuses.
- Other info: Enjoy 30 days holiday, flexible working, and exclusive staff discounts.
- Why this job: Make a real difference every day while helping customers find tailored solutions.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
The predicted salary is between 13 - 14 £ per hour.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we'd love to hear from you. Join H&T, a leading pawnbroker and one of the top 10 jewellery and watch retailers in the UK. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £13.52 per hour, increasing to £14.21 once full training has been completed (includes London Weighting Allowance).
Location: Fore St.
Job Type: Part‑time – 15 contracted hours per week for a 12‑month fixed‑term contract.
Flexibility: Full flexibility Monday to Sunday required.
Ideal Language: Romanian speaker desired – not a requirement.
Additional Earnings: Opportunity to earn up to £2,000 extra per year in discretionary bonuses, pro‑rated and based on performance against key KPIs.
About The Role
As a Store Colleague at H&T you’ll be the face of our business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will understand customer needs, offer tailored solutions, and ensure they leave with the best possible outcome. No prior pawnbroking experience required – just a genuine interest in people, integrity, and a willingness to learn. We provide full training and support to help you build confidence and succeed in a fast‑paced environment.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle-to-work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Ready to join a company that puts people first?
Sales Assistant - Part Time - Fore St - 15 Hours - 12 Months FTC employer: H&T Group Ltd
H&T is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work environment where diverse perspectives are valued. With competitive pay, generous holiday allowances, and opportunities for professional growth, you can thrive in a role that not only allows you to make a difference in customers' lives but also rewards your hard work with additional bonuses and discounts. Join us at our Fore St location and be part of a team that celebrates every contribution while providing comprehensive training to ensure your success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - Fore St - 15 Hours - 12 Months FTC
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping people, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories during your interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team at H&T.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Sales Assistant position.
We think you need these skills to ace Sales Assistant - Part Time - Fore St - 15 Hours - 12 Months FTC
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for helping people in your application. Share any experiences where you've gone the extra mile for customers or made a difference in someone's day. This will help us understand why you're a great fit for our team!
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that align with the role. We want to see how your background can contribute to delivering exceptional customer service at H&T. Don't forget to mention any teamwork or sales experience!
Craft a Personal Cover Letter:Use your cover letter to tell us a bit about yourself and why you want to join H&T. Be genuine and let your personality shine through! This is your chance to connect with us on a personal level and show us what makes you unique.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and it ensures your application gets to the right place. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at H&T Group Ltd
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them stand out in the pawnbroking and retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, you'll be interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your passion for helping people.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview. This could involve handling a customer query or demonstrating how you'd approach a sale. Practise these scenarios beforehand so you can showcase your ability to think on your feet and provide tailored solutions.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask your interviewer. Inquire about team dynamics, training opportunities, or what success looks like in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.
