At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Starting salary of £12.75 per hour, rising to £13.44 post-training, plus bonuses.
- Other info: Enjoy 30 days holiday, flexible hours, and great career progression opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: No experience needed, just a passion for helping others and a willingness to learn.
The predicted salary is between 12.75 - 12.75 £ per hour.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £12.75 per hour, increasing to £13.44 once full training has been completed
Location: Blackburn
Job Type: Part-time – 15 hours per week (2 full days)
Flexibility: Full flexibility from Monday to Sunday is required
Optional discretionary bonuses: Up to £2,000 extra each year, pro‑rated and based on performance against key KPIs.
About the Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We’ll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us. Ready to join a company that puts people first? Apply today and start your journey with H&T – where your contribution truly matters to us, our customers and our local communities.
Sales Assistant - Part Time - Blackburn - 15 Hours employer: H&T Group Ltd
At H&T, we pride ourselves on being a supportive employer that values diversity and fosters professional growth. Located in Blackburn, our part-time Sales Assistant role offers a dynamic work environment where you can make a real difference in customers' lives while enjoying generous benefits such as 30 days of holiday, private healthcare, and exclusive discounts. Join our passionate team and experience a workplace that truly celebrates your contributions and encourages your development.
