At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Earn £13.52 per hour, with bonuses and generous staff discounts.
- Other info: Enjoy 30 days holiday, flexible hours, and a supportive team culture.
- Why this job: Make a real difference in people's lives every day in a dynamic environment.
- Qualifications: No experience needed, just a passion for helping others and a willingness to learn.
The predicted salary is between 13 - 14 € per hour.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £13.52 per hour, increasing to £14.21 once full training has been completed (Includes London Weighting Allowance)
Location: Bethnal Green Rd
Job Type: Part-time – 22.5 contracted hours – This will be 3 full days
Flexibility: Full flexibility from Monday to Sunday is required
Bonus: Opportunity to earn up to £2,000 extra each year in discretionary bonuses, pro-rated and based on performance against key KPIs.
About the Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We’ll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Additional Information
We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us. Apply today and start your journey with H&T – where your contribution truly matters to us, our customers and our local communities.
Sales Assistant - Part Time - Bethnal Green Rd - 22.5 Hours employer: H&T Group Ltd
At H&T, we pride ourselves on being a leading employer in the pawnbroking and retail sector, offering a supportive and inclusive work environment in Bethnal Green Rd. Our team members enjoy competitive pay, generous holiday allowances, and opportunities for professional growth, all while making a meaningful impact in the community. With a focus on employee wellbeing and a culture that celebrates diversity, H&T is the perfect place for those looking to thrive in a dynamic and rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - Bethnal Green Rd - 22.5 Hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This way, you can show how your passion for helping people aligns with their mission.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped someone or solved a problem. Be ready to share these experiences during your chat, as they’ll highlight your genuine interest in people.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you’re serious about the role and respect the company’s standards.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Sales Assistant - Part Time - Bethnal Green Rd - 22.5 Hours
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for helping people shine through in your application. Share any experiences where you've provided great service or made a difference in someone's day – it really helps us get to know you!
Tailor Your Application:Make sure to customise your application to reflect the role of a Sales Assistant. Highlight your ability to work in a team, your customer service skills, and any relevant experiences that align with what we’re looking for.
Be Authentic:We value genuine personalities! Don’t be afraid to let your true self come through in your writing. Share your interests and what motivates you, especially when it comes to working with customers.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at H&T Group Ltd
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them a leading pawnbroker. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past, even if it's from different roles. Highlight your passion for helping people and your willingness to learn.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Think about scenarios where you had to deal with difficult customers or provide tailored solutions. Practising these responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
