At a Glance
- Tasks: Provide exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a leading business with over 285 stores across the UK.
- Benefits: Starting salary of £13.52 per hour, increasing after training, plus bonuses and generous holiday.
- Other info: Full training provided, with clear career progression and excellent perks.
- Why this job: Make a real impact by helping customers find tailored solutions in a dynamic environment.
- Qualifications: No experience needed, just a passion for people and a willingness to learn.
The predicted salary is between 26363 - 29263 € per year.
Salary: Starting rate £13.52 per hour (£26,363 per annum), increasing to £14.21 once full training has been completed (Includes London Weighting Allowance)
Location: Harlesden
Job Type: Full Time - 37.5hrs
Flexibility: Full flexibility from Monday to Sunday is required
The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are based on performance against key KPIs.
About The Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We'll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required
What We Offer
At H&T, we’re proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us.
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Sales Assistant - Full Time - Harlesden employer: H&T Group Ltd
H&T is an exceptional employer that prioritises employee growth and development, offering comprehensive training and clear career progression pathways. Located in Harlesden, our vibrant work culture fosters collaboration and rewards performance with generous bonuses and discounts, ensuring that every team member feels valued and supported. With a commitment to flexibility and a robust benefits package, H&T stands out as a rewarding place to build a meaningful career in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Full Time - Harlesden
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, you'll be one step closer to joining our fantastic team!
We think you need these skills to ace Sales Assistant - Full Time - Harlesden
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your genuine interest in helping people and your willingness to learn.
Tailor Your Application:Make sure to customise your application for the Sales Assistant role. Highlight any relevant skills or experiences that align with our values, like customer service and teamwork. It shows us you’re serious about joining our team!
Keep It Clear and Concise:We appreciate a straightforward application. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for the role. Avoid jargon and focus on what makes you stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at H&T Group Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Sales Assistant at H&T entails. Familiarise yourself with their services, especially pawnbroking and retail sales. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about customer interaction, be prepared to discuss your experience with people, even if it's not directly related to sales. Think of examples where you've provided excellent service or resolved issues, as this will demonstrate your ability to connect with customers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows that you're serious about your future with them and helps you gauge if it's the right fit for you.
✨Dress the Part
First impressions matter, so dress smartly for your interview. Aim for a professional yet approachable look that reflects the friendly and professional atmosphere H&T promotes. This will help you feel more confident and ready to impress!
