Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Starting salary of £12.26 per hour, with bonuses and generous holiday.
- Why this job: Make a real difference in people's lives every day while growing your career.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
- Other info: Full training provided, with clear pathways for career progression.
The predicted salary is between 23907 - 23907 £ per year.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £12.26 per hour (£23,907 per annum), increasing to £12.92 once full training has been completed.
Location: Derby
Job Type: Full-time 37.5 contracted hours
Flexibility: Full flexibility from Monday to Sunday is required.
The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are based on performance against key KPIs.
About The Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don’t need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We’ll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required
What We Offer
At H&T, we’re proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us.
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high-end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Ready to join a company that puts people first? Apply today and start your journey with H&T - where your contribution truly matters to us, our customers and our local communities.
Sales Assistant - Full Time - Derby employer: H&T Group Ltd
Contact Detail:
H&T Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Full Time - Derby
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This way, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your people skills! Since this role is all about helping customers, think of examples from your past where you've delivered great service. Be ready to share these stories during your interview to demonstrate your passion for customer care.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team at H&T.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the H&T family. Let’s get you started on this exciting journey!
We think you need these skills to ace Sales Assistant - Full Time - Derby
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping people shine through. We love candidates who genuinely care about delivering great service, so share any experiences that highlight this passion!
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities mentioned in the job description. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your relevant experience.
Be Yourself: We value authenticity at StudySmarter, so don’t hesitate to let your personality come through in your writing. Share a bit about who you are and what makes you unique – it helps us get to know you better!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at H&T Group Ltd
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them a leading pawnbroker. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past, even if it's from different roles. Highlight your passion for helping people and your willingness to learn.
✨Prepare for Common Questions
Expect questions about handling difficult customers or working in a team. Think of specific scenarios where you’ve demonstrated problem-solving skills or teamwork. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about training opportunities, team dynamics, or what success looks like in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
