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- Tasks: Assist customers by providing product info and resolving queries.
- Company: Customer-focused company in Bootle with a supportive team.
- Benefits: Flexible weekend hours, training, holiday days, private healthcare, and staff discounts.
- Why this job: Join a team where your contributions truly matter and make a difference.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Great opportunity for part-time work while studying.
A customer-focused company in Bootle seeks a part-time Customer Service Specialist. You will serve as a liaison between the company and customers, providing product and service information and resolving queries. This role offers flexible hours including weekends, with benefits such as training, holiday days, private healthcare, and staff discounts. Join a supportive team where your contributions matter.
Part-Time Customer Service Specialist — Weekend Shifts employer: H&T Group Ltd
Contact Detail:
H&T Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Service Specialist — Weekend Shifts
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and customer service approach will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or resolve queries effectively. This will boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Don’t forget to showcase your communication skills! During the interview, be clear and concise, and remember to listen actively. This is key in a customer-focused role like this one.
✨Tip Number 4
Apply through our website for the best chance of landing the job. We love seeing applications directly from candidates who are excited about joining our supportive team!
We think you need these skills to ace Part-Time Customer Service Specialist — Weekend Shifts
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond to help customers in the past!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. It shows us you’re genuinely interested.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at H&T Group Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, services, and values. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face in this role. Prepare examples from your past experiences where you successfully resolved queries or handled difficult customers. This will demonstrate your problem-solving skills and customer focus.
✨Showcase Your Flexibility
Since this position involves weekend shifts, be ready to discuss your availability and willingness to work flexible hours. Highlight any previous experience you have with shift work or adapting to changing schedules, as this will reassure them of your commitment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to their success.
