At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a leading pawnbroker and top jewellery retailer in the UK.
- Benefits: Starting salary of £13.52 per hour, rising to £14.21 after training, plus bonuses.
- Other info: 30 days holiday, flexible hours, and generous staff discounts available.
- Why this job: Make a real difference every day while helping customers in a supportive environment.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
The predicted salary is between 13 - 14 £ per hour.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we'd love to hear from you. Join H&T, a leading pawnbroker and one of the top 10 jewellery and watch retailers in the UK. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £13.52 per hour, increasing to £14.21 once full training has been completed (includes London Weighting Allowance).
Location: Fore St.
Job Type: Part‑time – 15 contracted hours per week for a 12‑month fixed‑term contract.
Flexibility: Full flexibility Monday to Sunday required.
Ideal Language: Romanian speaker desired – not a requirement.
Additional Earnings: Opportunity to earn up to £2,000 extra per year in discretionary bonuses, pro‑rated and based on performance against key KPIs.
About The Role
As a Store Colleague at H&T you’ll be the face of our business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will understand customer needs, offer tailored solutions, and ensure they leave with the best possible outcome. No prior pawnbroking experience required – just a genuine interest in people, integrity, and a willingness to learn. We provide full training and support to help you build confidence and succeed in a fast‑paced environment.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle-to-work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Ready to join a company that puts people first?
Sales Assistant - Part Time - Fore St - 15 Hours - 12 Months FTC in London employer: H&T Group Ltd
H&T is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work environment where diverse perspectives are valued. With competitive pay, generous holiday allowances, and opportunities for professional growth, you can thrive in a role that not only rewards your efforts but also allows you to make a meaningful impact in the community. Join us at our Fore St location and enjoy unique benefits like exclusive discounts and a private healthcare plan, all while being part of a team that celebrates your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - Fore St - 15 Hours - 12 Months FTC in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping people, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team at H&T.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Sales Assistant - Part Time - Fore St - 15 Hours - 12 Months FTC in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for helping people in your application. Share a brief story or example that highlights your customer service skills and genuine interest in making a difference.
Tailor Your CV:Make sure your CV reflects the key responsibilities mentioned in the job description. Highlight any relevant experience, even if it’s not directly related to pawnbroking, to show how you can bring value to our team.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your cover letter. A friendly and professional tone will resonate well with us.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at H&T Group Ltd
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them stand out in the pawnbroking and retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, you'll be interacting with customers daily. Prepare examples from your past experiences where you've provided excellent customer service or resolved conflicts. Highlighting your ability to connect with people will resonate well with the interviewers.
✨Demonstrate Flexibility
Since the role requires full flexibility, be ready to discuss your availability. Mention any previous experiences where you adapted to changing schedules or worked in fast-paced environments. This will show that you're ready to meet the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
