At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Enjoy 30 days holiday, private healthcare, and generous staff discounts.
- Other info: Flexible hours and opportunities for bonuses based on performance.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: No experience needed, just a passion for helping others and a willingness to learn.
The predicted salary is between 26363 - 26363 £ per year.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we'd love to hear from you. At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £13.52 per hour (£26,363 per annum), increasing to £13.69 once full training has been completed (Includes London Weighting Allowance).
Location: Bethnal Green Rd.
Job Type: Full Time – 37.5hrs.
Flexibility: Full flexibility from Monday to Sunday is required. The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are based on performance against key KPIs.
About The Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We'll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Ready to join a company that puts people first? Apply today and start your journey with H&T – where your contribution truly matters to us, our customers and our local communities.
Sales Assistant - Full Time - Bethnal Green Rd in London employer: H&T Group Ltd
H&T is an exceptional employer that prioritises its employees' well-being and professional development, offering a supportive work environment in the vibrant location of Bethnal Green Rd. With competitive pay, generous holiday allowances, and a range of benefits including private healthcare and staff discounts, H&T fosters a culture of collaboration and inclusivity, ensuring every team member feels valued and empowered to make a difference. Join us to be part of a passionate team where your contributions are celebrated and your growth is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Full Time - Bethnal Green Rd in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This way, you can show how your passion for helping people aligns perfectly with their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be ready to showcase your teamwork! H&T values collaboration, so be prepared to discuss how you've worked with others to achieve goals. Share specific instances where you’ve helped your team exceed targets.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at H&T. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Assistant - Full Time - Bethnal Green Rd in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping people shine through. We want to see that you genuinely care about delivering great service and making a difference in customers' lives.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities mentioned in the job description. Highlight any relevant experiences or skills that align with what we’re looking for, even if they’re from different fields.
Be Authentic:We value integrity and a willingness to learn, so don’t be afraid to show your true self in your application. Share your story and what drives you to apply for this role at H&T.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you on the path to joining our fantastic team!
How to prepare for a job interview at H&T Group Ltd
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them a leading pawnbroker. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Customer Service
Since the role is all about helping people, be ready to share examples of how you've delivered great customer service in the past. Think of specific situations where you went above and beyond to meet a customer's needs, as this will resonate well with the interviewers.
✨Demonstrate Your Willingness to Learn
H&T values a strong sense of integrity and a willingness to learn over prior experience. Be prepared to discuss how you approach learning new skills and adapting to different situations. Highlight any experiences where you've successfully picked up new knowledge quickly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the team culture, training opportunities, or how success is measured in the role. It’s a great way to engage with the interviewers and leave a positive impression.
