At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Earn £12.75 per hour, with bonuses and generous staff discounts.
- Other info: Enjoy 30 days holiday, flexible hours, and excellent career growth opportunities.
- Why this job: Make a difference every day in a supportive and dynamic environment.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
The predicted salary is between 12 - 13 £ per hour.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? At H&T, you’ll join a passionate team working at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: starting rate £12.75 per hour, increasing to £13.44 after full training.
Location: Leicester.
Job Type: Part-time - 15 hours - this will be 2 full days.
Flexibility: full flexibility from Monday to Sunday is required. The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs.
Role: As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We'll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same.
Responsibilities:
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus; the ability to speak additional languages is valued, though not required
Benefits:
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high-end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Sales Assistant - Part Time - Leicester - 15 Hours employer: H&T Group Ltd
At H&T, we pride ourselves on being a supportive and inclusive employer, where every team member is valued for their unique contributions. Located in Leicester, our part-time Sales Assistant role offers flexible hours, competitive pay, and the opportunity to earn additional bonuses based on performance. With a strong focus on professional development and a vibrant work culture, H&T is the perfect place for those looking to make a meaningful impact while enjoying generous benefits and a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - Leicester - 15 Hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This way, you can show how your passion for helping people aligns with their mission.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped someone or solved a problem. Be ready to share these experiences during your chat, as they’ll highlight your genuine interest in people.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you’re serious about the role and respect the company’s image.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team at H&T. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Assistant - Part Time - Leicester - 15 Hours
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for helping people in your application. Share a little about why you love delivering great service and how you can make a difference in our team.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to know how your background aligns with the role of a Sales Assistant at H&T.
Be Authentic:Don’t be afraid to show your personality! We value integrity and a genuine interest in people, so let that shine through in your written application.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at H&T Group Ltd
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them a leader in pawnbroking and retail. This will help you tailor your answers and show genuine interest.
✨Showcase Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past, even if it's from different roles. Highlight your passion for helping people!
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific customer situations. Think about scenarios where you had to solve problems or deal with difficult customers. Practising these responses can help you feel more confident.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It shows respect for the opportunity and aligns with the professional image H&T wants to project to its customers.
