At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Starting salary of £12.75 per hour, increasing after training, plus bonuses and generous discounts.
- Other info: Enjoy 30 days holiday, flexible hours, and clear career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
The predicted salary is between 12 - 13 € per hour.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we'd love to hear from you. At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £12.75 per hour, increasing to £13.44 once full training has been completed
Location: Leeds Merrion
Job Type: Part-time - 22.5 Hours - This will be over 6 Days
Flexibility: Full flexibility from Monday to Sunday is required
The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are pro‑rated and based on performance against key KPIs.
About The Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We'll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required
What We Offer
At H&T, we’re proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us.
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Sales Assistant - Part Time - Leeds Merrion - 22.5 Hours employer: H&T Group Ltd
At H&T, we pride ourselves on being a supportive and inclusive employer that values the contributions of every team member. Our Leeds Merrion location offers a dynamic work environment where you can grow professionally through comprehensive training and clear career progression pathways. With competitive pay, generous holiday allowances, and a range of employee benefits, including performance-based bonuses and discounts, we ensure that our Sales Assistants feel valued and motivated to make a difference every day.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - Leeds Merrion - 22.5 Hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This way, you can show off your passion for helping people and delivering great service, which is exactly what they're looking for.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you would handle different customer scenarios. Role-play with a friend or family member to build your confidence in providing tailored solutions.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent H&T in the best light.
✨Tip Number 4
Apply through our website! We want to hear from you directly, so make sure you submit your application through the H&T careers page. It’s the best way to ensure your application gets the attention it deserves!
We think you need these skills to ace Sales Assistant - Part Time - Leeds Merrion - 22.5 Hours
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for helping people shine through in your application. Share any experiences where you've gone the extra mile for customers or made a difference in someone's day.
Tailor Your Application:Make sure to customise your application to reflect the role of a Sales Assistant. Highlight your customer service skills and any relevant experiences that align with our values at H&T.
Be Authentic:We love genuine personalities! Don’t be afraid to let your true self come through in your writing. Share your interests and what makes you tick, especially if it relates to working with people.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at H&T Group Ltd
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them a leading pawnbroker. This will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Show Your People Skills
As a Sales Assistant, you'll be interacting with customers daily. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlight your ability to understand customer needs and deliver tailored solutions.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice how you would handle different customer interactions, whether it's assisting with pawnbroking or retail sales. This will demonstrate your readiness to engage with customers in a friendly and professional manner.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team culture, training opportunities, or what success looks like in this role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
