H&T Group Ltd is seeking an IT Support Analyst to join the IT team as the first point of contact for technical issues, providing first-line support and helping ensure a smooth user experience across the business.
This hybrid role offers on-site and remote support in a busy environment. You will log and resolve tickets, troubleshoot Windows, macOS, Linux, Microsoft 365, VPNs, printers, and devices, and help maintain SLAs and knowledge base documentation.
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IT Support Analyst — First-Line Tech Helpdesk Expert employer: H&T Group Ltd
At H&T, we pride ourselves on being a leading pawnbroker and jewellery retailer, offering a dynamic work environment in Tooting where every day presents new opportunities to make a difference. Our supportive culture values diversity and encourages professional growth, with comprehensive training and clear pathways for career advancement. Enjoy competitive pay, generous benefits including holiday flexibility, and the chance to earn performance-based bonuses, all while being part of a passionate team dedicated to exceptional customer service.
