At a Glance
- Tasks: Provide exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a leading business with over 285 stores.
- Benefits: Starting salary of £12.75 per hour, rising after training, plus bonuses and discounts.
- Other info: Enjoy 30 days holiday, flexible hours, and great career growth opportunities.
- Why this job: Make a real difference in customers' lives while gaining valuable experience.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
The predicted salary is between 24863 - 26400 £ per year.
About The Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We'll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
Additional Skills
- Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required
Benefits
- Salary: Starting rate £12.75 per hour (£24,863 per annum), increasing to £13.44 after full training has been completed.
- Location: Hastings
- Job Type: Full-time – 3 month fixed term contract
- Flexibility: Full flexibility from Monday to Sunday is required.
- Discretionary bonus: Opportunity to earn up to £2,000 extra each year based on performance against key KPIs.
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Sales Assistant - Full Time - 3 Months FTC in Hastings employer: H&T Group Ltd
H&T is an exceptional employer that prioritises employee growth and well-being, offering comprehensive training and support to ensure you thrive in a dynamic retail environment. With a strong focus on customer service, our collaborative work culture encourages teamwork and rewards performance through generous bonuses and discounts. Located in Hastings, we provide a flexible work schedule, ample holiday entitlement, and unique benefits like a private healthcare plan and exclusive retail discounts, making it a fulfilling place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Full Time - 3 Months FTC in Hastings
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past where you've helped someone or resolved an issue. We want to see how you can bring that friendly approach to our customers.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent H&T well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team at H&T!
We think you need these skills to ace Sales Assistant - Full Time - 3 Months FTC in Hastings
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your genuine interest in helping people and your enthusiasm for the role.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant skills or experiences that show how you can deliver exceptional customer service and work well in a team. We love seeing how you connect with our values!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to see your qualifications and why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at H&T Group Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Sales Assistant at H&T entails. Familiarise yourself with their services, especially pawnbroking and retail sales. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about customer interaction, be prepared to discuss your experience with people, even if it’s not in a formal job setting. Think of examples where you've provided excellent service or helped someone out. This will demonstrate your genuine interest in helping customers.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or working under pressure. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm in fast-paced environments.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or what success looks like in the role. It shows that you’re engaged and serious about wanting to join their team.
