At a Glance
- Tasks: Provide exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a leading business with over 285 stores.
- Benefits: Starting at £13.52 per hour, with bonuses and generous holiday allowance.
- Other info: Flexible hours and clear career progression opportunities await you.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: No experience needed, just a passion for helping others and a willingness to learn.
The predicted salary is between 13 - 14 £ per hour.
About The Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We’ll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Job Details
- Salary: Starting rate £13.52 per hour, increasing to £14.21 once full training has been completed (Includes London Weighting Allowance)
- Location: New Addington
- Job Type: Part‑time – 30 contracted hours
- Flexibility: Full flexibility from Monday to Sunday is required
- Discretionary bonuses: Opportunity to earn up to £2,000 extra each year, pro‑rated and based on performance against key KPIs.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required
What We Offer
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Ready to join a company that puts people first? Apply today and start your journey with H&T – where your contribution truly matters to us, our customers and our local communities.
Sales Assistant - Part Time - 30 Hours - New Addington in Croydon employer: H&T Group Ltd
H&T is an exceptional employer that prioritises its employees' growth and well-being, offering a supportive work culture where every team member is valued. With comprehensive benefits including generous holiday allowances, private healthcare, and opportunities for performance-based bonuses, H&T fosters an environment where you can thrive both personally and professionally in the vibrant community of New Addington.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - 30 Hours - New Addington in Croydon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past where you've helped someone or resolved an issue. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, who doesn’t love a smooth application process?
We think you need these skills to ace Sales Assistant - Part Time - 30 Hours - New Addington in Croydon
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your genuine interest in helping people and your willingness to learn.
Tailor Your Application:Make sure to customise your application for the Sales Assistant role. Highlight any relevant skills or experiences that align with our values of customer service and teamwork. It’ll help us see why you’d be a great fit!
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use simple language and avoid jargon to ensure we can easily understand your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at H&T Group Ltd
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them stand out in the pawnbroking industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've successfully interacted with people in the past, whether in a work setting or otherwise. Highlight your willingness to learn and adapt to different customer needs.
✨Prepare for Common Questions
Think about potential questions you might be asked, such as how you would handle a difficult customer or how you ensure compliance in your work. Practising your responses can help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you respect the opportunity and are serious about the role. Plus, it helps you feel more confident when meeting your interviewers.
