At a Glance
- Tasks: Provide exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a leading business with over 285 stores.
- Benefits: Starting at £13.52 per hour, increasing after training, plus 30 days holiday.
- Other info: Full training provided with clear career progression opportunities.
- Why this job: Gain valuable experience in a dynamic environment while helping customers every day.
- Qualifications: No experience needed, just a passion for people and a willingness to learn.
The predicted salary is between 13 - 14 € per hour.
Salary: Starting rate £13.52 per hour, increasing to £14.21 once full training has been completed. This includes London Weighting.
Location: Croydon West.
Job Type: Part‑time – 30 hours.
Flexibility: Full flexibility from Monday to Sunday is required.
About The Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We’ll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Qualifications
Ideal candidate will speak Tamil or Malayalam, though not essential. Key attributes include a genuine interest in people, a strong sense of integrity, and a willingness to learn.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required
What We Offer
From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us.
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high-end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Sales Assistant - Part Time - 30 Hours - Croydon West employer: H&T Group Ltd
H&T is an exceptional employer that prioritises employee growth and development, offering comprehensive training and clear career progression pathways from day one. Located in Croydon West, our vibrant work culture fosters collaboration and inclusivity, ensuring that every team member feels valued and supported. With generous benefits such as 30 days of holiday, private healthcare, and exclusive discounts, we are committed to creating a rewarding and flexible work environment for our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - 30 Hours - Croydon West
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past where you've helped someone or resolved an issue. Be ready to share these stories during your interview to demonstrate your genuine interest in people.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Sales Assistant - Part Time - 30 Hours - Croydon West
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your genuine interest in helping people and your willingness to learn. A friendly tone can go a long way!
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experiences or skills that align with our values, like customer service and teamwork. This shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively with our customers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at H&T Group Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Sales Assistant at H&T entails. Familiarise yourself with their services, especially pawnbroking and retail sales. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about customer interaction, be prepared to discuss your experience with people. Even if you haven't worked in retail before, think of examples from your life where you've provided excellent service or helped someone out. Highlight your genuine interest in helping others.
✨Demonstrate Your Willingness to Learn
H&T values a strong sense of integrity and a willingness to learn. Be ready to talk about times when you've taken the initiative to learn something new or adapt to a challenging situation. This will show that you're open to training and growth within the company.
✨Be Flexible and Ready to Adapt
Flexibility is key for this part-time role. Make sure to express your availability and willingness to work various shifts throughout the week. Being adaptable will demonstrate that you're a team player who can thrive in a fast-paced environment.
