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- Tasks: Lead and inspire a team to deliver exceptional customer service.
- Company: A top pawnbroker and jeweller in Cardiff with a focus on service excellence.
- Benefits: 30 days holiday, private healthcare, and generous staff discounts.
- Why this job: Kickstart your leadership journey in a dynamic retail environment.
- Qualifications: Strong leadership skills and a passion for high standards.
- Other info: Comprehensive training program to help you grow and succeed.
The predicted salary is between 36000 - 60000 £ per year.
A leading pawnbroker and jeweller in Cardiff is seeking a Store Manager to lead and inspire the team in delivering exceptional customer service. The role requires strong leadership skills and a passion for maintaining high standards.
Responsibilities include:
- Coaching the team
- Driving performance
- Ensuring compliance with standards
A comprehensive training program is provided. Competitive benefits include 30 days of holiday, private healthcare, and generous staff discounts. Apply now to embark on your leadership journey.
Store Manager: Lead Service Excellence & Growth in Cardiff employer: H&T Group Ltd
Contact Detail:
H&T Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager: Lead Service Excellence & Growth in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with fellow professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and think about how your leadership style aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and performance driving. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on that leadership journey!
We think you need these skills to ace Store Manager: Lead Service Excellence & Growth in Cardiff
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and motivated teams in the past, so share specific examples that showcase your ability to drive performance and maintain high standards.
Emphasise Customer Service Excellence: Since this role is all about delivering exceptional customer service, don’t forget to mention your passion for it! Tell us about times when you went above and beyond for customers, and how you’ve coached others to do the same.
Be Authentic and Personal: We love getting to know the real you! Use your application to express your personality and passion for the role. Share why you’re excited about leading a team in a pawnbroker and jeweller setting, and what makes you a great fit for our culture.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply through our website. It’s straightforward and ensures we receive all the necessary information to consider you for the Store Manager position. Don’t miss out on this opportunity!
How to prepare for a job interview at H&T Group Ltd
✨Know the Company Inside Out
Before your interview, do some digging into the pawnbroker and jeweller's history, values, and customer service approach. This will not only show your genuine interest but also help you align your answers with their mission.
✨Showcase Your Leadership Style
Be ready to discuss your leadership experiences and how you've inspired teams in the past. Use specific examples that highlight your ability to coach and drive performance, as this is crucial for the Store Manager role.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a dissatisfied customer or a team conflict. Think through your responses in advance, focusing on how you would maintain high standards and ensure compliance.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the training programme or how success is measured in the role. This shows you're serious about the position and eager to contribute to the team's growth.
