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- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Starting salary of £12.75 per hour, 30 days holiday, and generous staff discounts.
- Other info: Full training provided with clear career progression opportunities.
- Why this job: Make a real difference every day in a supportive and dynamic team.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
The predicted salary is between 24863 - 26400 £ per year.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £12.75 per hour (£24,863 per annum), increasing to £13.44 once full training has been completed.
Location: Bedminster
Job Type: Full-time/Part-time contracted hours
Flexibility: Full flexibility from Monday to Sunday is required. Potential to earn up to £2,000 extra each year in discretionary bonuses, based on performance against key KPIs.
Role Summary: As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offer tailored solutions, and ensure they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We'll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Key Responsibilities:
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required.
Qualities Sought:
- No formal experience required.
- Candidates should have a genuine interest in people, a strong sense of integrity, and a willingness to learn.
- A positive, team‑oriented attitude and strong communication skills are essential.
Benefits:
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days to suit your lifestyle.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward your achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
From day one, you’ll receive full training and ongoing development with clear pathways for career progression. Salary increases upon successful completion of training, and 94% of our store colleagues reach the next salary stage within 15 months of joining. We foster a supportive and inclusive team environment where your contributions are genuinely valued.
Sales Assistant - Full Time in Bristol employer: H&T Group Ltd
Contact Detail:
H&T Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Full Time in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your people skills! Since this role is all about helping customers, think of examples from your past where you've provided great service or solved problems. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining their team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It helps us keep track of candidates and ensures you get the attention you deserve. Plus, it’s super easy!
We think you need these skills to ace Sales Assistant - Full Time in Bristol
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for helping people in your application. Share any experiences where you've gone the extra mile for someone, even if it's not in a work setting. We love candidates who genuinely care about customer service!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills align with the role. Mention your strong communication skills and team-oriented attitude, as these are key qualities we’re looking for at H&T.
Be Authentic: We value integrity and a willingness to learn, so don’t be afraid to show your true self in your application. Share your motivations and what drives you to apply for this position. Authenticity goes a long way with us!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s straightforward and ensures your details go directly to us. Plus, we can’t wait to hear from you!
How to prepare for a job interview at H&T Group Ltd
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them a leading pawnbroker. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've helped others in the past, whether in a work setting or personal life. Highlight your strong communication skills and your passion for delivering great service.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer situations. Think about scenarios where you had to resolve issues or provide tailored solutions. Practising these responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, training processes, or career progression. This shows that you're serious about the role and eager to grow within the company.