At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service and achieve financial targets.
- Company: Dynamic retail company focused on customer experience and team development.
- Benefits: Generous holiday, private healthcare, staff discounts, and flexible working options.
- Other info: Opportunities for growth and development in a supportive team culture.
- Why this job: Make a real impact by creating a positive store environment and driving team success.
- Qualifications: Experience in leadership roles and a passion for delivering high standards.
The predicted salary is between 25000 - 30000 £ per year.
Location: Bury. Job type: Full Time (37.5 hours). Flexibility: Monday to Sunday required.
About The Role
As a Store Manager, you will lead and inspire your team to deliver exceptional customer service while ensuring full compliance with company policies and regulatory standards.
You’ll be responsible for achieving financial targets, developing your team, and creating a positive, inclusive store environment.
Key Responsibilities
- Coach, develop, and inspire your team to meet quarterly goals and deliver their best every day.
- Foster a culture of continuous learning and flexibility, ensuring all colleagues are multi-skilled and customer-focused.
- Lead by example to deliver service excellence, ensuring every customer receives the right product or service for their needs.
- Set clear expectations and ensure full adherence to legal, regulatory, and company standards to maintain a safe and secure environment.
- Drive performance, control costs, and identify growth opportunities to ensure consistent profitability.
- Collaborate with the wider regional team, sharing best practices and supporting overall business success.
- Plan and implement new initiatives effectively, ensuring smooth integration with minimal disruption to customers and colleagues.
- What We’re Looking For
- A passion for high standards and delivering exceptional experiences for both customers and colleagues.
- Strong verbal and written communication skills.
- Proven ability to lead, motivate, and develop a team.
- Previous experience as a Store Manager or Remote Manager in a Financial Services or customer-facing environment.
- Multilingual skills are a bonus; the ability to speak additional languages is highly valued, though not required.
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days to suit your lifestyle.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high-end watches.
- Incentive schemes to reward your achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
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We think you need these skills to ace Store Manager - Full Time - Bury in Birmingham
Leadership Skills
Team Development
Customer Service Excellence
Financial Target Achievement
Regulatory Compliance
Communication Skills
Performance Management
