Sales Executive in Stretford

• A typical day as an Sales Executive
• What you’ll be doing
• Respond to all inbound enquiries as quickly as possible to convert into an order, processing and managing from inbound (email/web/chat/phone) contact
• Raise contracts and administer customer orders with attention to detail to prevent queries, invoice issues and disputes at the front end of the transaction
• Work with our operations teams and those of our re‑hire partners in a calm and collected way to ensure customers get the equipment they need when they need it
• Effectively cross‑sell, upsell and maintain a thorough understanding of our products and services, introducing customers to new and innovative products and educating them about the full product and service offer across our divisions
• Meet and exceed sales targets and KPIs such as revenue, profitability, call volumes and quality, talk time, data enrichment
• What you’ll bring
• Experience of inbound and outbound telesales or telemarketing, with a proven track record of achieving results by building relationships and using a consultative approach
• Customer obsessed with an eye for detail, able to multitask and have good commercial awareness
• Resilience and tenacity
• Professional and effective all‑round communication and telephone skills to build relationships and ensure expectations are met
• Experience handling inbound phone inquiries and providing first‑class customer service
• An ability to work autonomously, demonstrating initiative and problem‑solving skills to deliver results
• Mindset of a Pro
• You take ownership
• You communicate clearly
• You work collaboratively
• You look for better ways to do things
• You see things through properly
• What you’ll get back
• 25 days holiday plus bank holidays
• Your birthday off every year
• Healthcare Cashback Plan with money back on items such as dentists, opticians and sports massages
• Flexible and hybrid working
• Free onsite gym at head office
• Training and development opportunities to grow your skills and career
• Discounts and cashback through our perks platform
• Flexible benefits including Cycle to Work and Holiday Buy
• What it’s like here

At HSS Pro Service, we’re here to take the friction out of hire.

We’ve built a smarter, faster way for businesses to get the tools, equipment and materials they need.

We connect customers with trusted suppliers through one simple online marketplace.

But what really makes it work is our people.

The Pros .

The ones who step in, solve problems, keep things moving and make life easier for customers and each other.

We use technology, teamwork and bold thinking to make things simpler, clearer and better every day.

The Pros here are

Progress Makers, Professionals, Problem Solvers and Proud of the work they do. People who take ownership, back each other, speak honestly and keep things moving.

That Means

No big egos.

No overcomplicated processes.

Just good people doing good work together.

Different Perspectives, One Platform.

We’re not all the same, and that’s what makes us stronger.

Great ideas come from different people, different experiences and different ways of thinking.

Whether you’re starting out, changing careers or looking for your next move, if you’ve got the skills and the drive, we want to hear from you.

Not sure you tick every box?

Apply anyway.

If you have questions about the role or recruitment process, email Pro Careers@hss. com and one of the team will help you out.

We’re on it.

Together.

Always making it better.

We’re building a revolution!

Big ideas.

Smart tech.

Great people.

We’re building something new and having fun doing it.

If you’ve got ideas, energy, and up for a challenge, you’ll fit right in.

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