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- Tasks: Manage key accounts and ensure top-notch project delivery while collaborating across teams.
- Company: HSS ProService is revolutionising the hire industry with a tech-first online marketplace.
- Benefits: Enjoy extra leave on your birthday, community volunteering options, and flexible perks.
- Why this job: Be part of a forward-thinking team driving digital innovation in a traditional industry.
- Qualifications: Experience in Project and Key Account Management with strong customer relationship skills required.
- Other info: We value diversity and encourage contributions from everyone in our community.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Key Account Project Manager role at HSS ProService Marketplace. HSS ProService is revolutionizing the hire industry with a game-changing online marketplace for tools, equipment, and materials. Building on HSS Hire's legacy, we are a tech-first company focused on innovation, sustainability, and digital solutions.
As a Key Accounts Project Manager, you will manage key national operational projects, ensuring collaboration between customers, operations, and sales teams while maintaining profitability and service quality.
The impact you’ll have:
- Ownership of key customer accounts, ensuring timely, budget-conscious project delivery and high standards.
- Drive operational efficiency by working with supply chain, operations, and sales to optimize costs, performance, and revenue.
A typical day:
- Manage key accounts to ensure excellent service.
- Ensure compliance with contractual procedures.
- Collaborate across teams to grow business opportunities.
- Conduct customer audits, coach colleagues, and promote continuous improvement.
- Monitor KPI performance and meet targets.
- Investigate customer incidents and ensure swift resolution.
- Innovate with suppliers and operations in line with contracts.
- Manage project mobilizations and de-mobilizations smoothly.
- Promote a safety-focused, customer-centric culture.
What you’ll bring:
- Experience in Project and Key Account Management.
- Ability to motivate and influence at all levels.
- Strong time management and results orientation.
- A positive, customer-focused mindset.
- Adaptability to change and new systems.
- Exceptional customer relationship skills.
- Proficiency in IT and data-driven decision making.
- Willingness to travel and stay overnight as needed.
What you’ll get back:
- Opportunity to be part of a forward-thinking team transforming industry through technology.
- Additional leave on your birthday.
- Option to contribute to community volunteering.
- Ongoing training and career development.
- Wellbeing and healthcare support.
- Be part of digital and technological innovation in a traditional industry.
- Discounts, cashback, and flexible benefits via our perks portal.
HSS ProService is transforming the building services industry with a focus on sustainability and customer-driven solutions. We value diversity and encourage everyone to contribute to our community.
Key Account Project Manager employer: HSS ProService Marketplace
Contact Detail:
HSS ProService Marketplace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Project Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the hire industry and how technology is reshaping it. This knowledge will help you demonstrate your understanding of HSS ProService's mission during interviews.
✨Tip Number 2
Network with professionals in project management and key account management sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 3
Prepare examples from your past experiences that showcase your ability to manage key accounts and drive operational efficiency. Be ready to discuss specific projects where you successfully collaborated across teams.
✨Tip Number 4
Research HSS ProService’s values and recent initiatives, especially around sustainability and innovation. Tailoring your conversation to align with their goals can set you apart as a candidate who truly understands their vision.
We think you need these skills to ace Key Account Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Project and Key Account Management. Use specific examples that demonstrate your ability to manage key accounts and deliver projects on time and within budget.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-focused mindset and adaptability. Mention how your skills align with HSS ProService's mission of innovation and sustainability in the hire industry.
Highlight Relevant Skills: In your application, emphasise your strong time management, results orientation, and exceptional customer relationship skills. These are crucial for the Key Account Project Manager role.
Showcase Your IT Proficiency: Since the role requires proficiency in IT and data-driven decision making, include any relevant software or tools you are familiar with. This will demonstrate your capability to thrive in a tech-first environment.
How to prepare for a job interview at HSS ProService Marketplace
✨Showcase Your Project Management Skills
Be prepared to discuss your previous experience in project management, particularly in key account settings. Highlight specific projects where you successfully managed timelines, budgets, and team collaboration.
✨Demonstrate Customer-Centric Mindset
Since the role focuses on maintaining high service standards, share examples of how you've prioritised customer needs in past roles. Discuss how you resolved customer issues and improved their experience.
✨Prepare for Team Collaboration Questions
Expect questions about how you work with different teams, such as sales and operations. Be ready to provide examples of successful collaborations that led to operational efficiency and business growth.
✨Familiarise Yourself with Industry Trends
Research current trends in the hire industry and digital solutions. Being knowledgeable about innovations and sustainability practices will show your commitment to the company's mission and values.
