At a Glance
- Tasks: Manage customer accounts and collect payments while building strong relationships.
- Company: Join HSS ProService Marketplace, a leader in smart business solutions.
- Benefits: Enjoy flexible working, healthcare cashback, and your birthday off!
- Other info: Dynamic team with opportunities for training and community involvement.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in credit control and excellent communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Location: Trafford Park, Hybrid working, 3 days per week in office.
At HSS ProService Marketplace, we’ve built a smarter way for businesses to get the tools, equipment, and materials they need. Our online marketplace connects customers with trusted suppliers quickly and easily, helping businesses save time and work smarter.
Impact you'll have
You will own a portfolio of HSS ProService Marketplace customers where you will be responsible for collecting monies owed in accordance with agreed payment terms. You will also monitor and manage customer credit limits in order to minimise bad debts, whilst maintaining positive relationships for HSS.
Typical day
- Contact customers by telephone, email or letter regarding the collection of debt in accordance with the company policies and procedures.
- Record all action taken on an account utilising the Debt Management system, following up calls and actions as agreed with the customer.
- Work towards targets for cash collection to reduce outstanding debt exposure to the group.
- Identify issues preventing payment to terms and ensure actions are in place to resolve. This will involve speaking to HSS depots and other HSS departments.
- Build strong relationships with customers and internal colleagues to ensure excellent customer service.
- Review customer accounts that are on stop due to unpaid invoices and/or breached credit limit and determining the appropriate decision that is in the best interests of HSS ProService Marketplace.
- Recommending accounts to be referred for a legal collection process.
- Represent the company and values of the business and portray a professional and business‑like image to all customers, potential customers and other people you meet in the course of your work.
What you'll bring
- Experience within a credit control environment.
- Resilient and adaptable team player.
- Excellent communication skills for customer contact via phone and email.
- Record‑keeping enthusiast for tracking account actions and follow‑ups.
- Adaptability to change and great time management skills.
Benefits
- Your birthday each year as annual leave to spend how you want to!
- Healthcare Cashback Plan with money off on things like dentist, opticians including sports massage and wellbeing costs too.
- Flexible and hybrid working – we appreciate you do your best work in different environments.
- Head office free onsite gym.
- One day per year, you'll have the option to contribute to local voluntary work, an opportunity to give back to your community.
- Training and development opportunities to keep growing your skills.
- Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more.
- You will get the choice of other flexible benefits that work for you through our Benefits portal – you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme and more.
Credit Controller - Entry Level in Manchester employer: HSS Proservice Limited
At HSS ProService Marketplace, we pride ourselves on being an excellent employer that values our employees' well-being and professional growth. With a hybrid working model, competitive benefits including a healthcare cashback plan, and opportunities for community involvement, we foster a supportive work culture that encourages collaboration and development. Join us in Trafford Park, where you can make a meaningful impact while enjoying a range of perks tailored to enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller - Entry Level in Manchester
✨Get Involved with Campus Finance Societies
Join your university's finance or investment society — they're a goldmine for networking, guest lectures, and career fairs. These societies often host employers looking for entry-level talent like you, so get involved and make yourself known!
✨Attend Industry Workshops and Webinars
Look for workshops and webinars focused on banking and financial services. These events not only boost your knowledge but also let you connect with industry professionals who could help you land that entry-level role at places like HSS Proservice Limited.
✨Leverage LinkedIn for Informational Interviews
Take advantage of LinkedIn to reach out to professionals working in banking, especially those who've started in entry-level positions. Politely ask for a quick chat about their experience and any advice they might have on breaking into the field.
✨Apply Directly through Company Websites
Don't just rely on job boards. Head directly to HSS Proservice Limited's careers page and look for their entry-level openings. They might have opportunities that aren’t advertised widely, so keep checking back for new listings!
We think you need these skills to ace Credit Controller - Entry Level in Manchester
Some tips for your application 🫡
Splash Your Skills on Your CV:In the banking and financial services realm, it's all about numbers and analysis. Make sure to highlight any relevant coursework, internships, or projects where you've used skills like financial modelling, data analysis, or risk assessment. Show us you can crunch those numbers!
Educational Achievements Matter:For an entry-level role, your grades and academic accomplishments are key. If you have any certifications, like CFA Level 1 or something similar, don’t forget to include them. We love seeing ambition and commitment to the industry, so flaunt those achievements!
Craft a Personal Touch in Your Cover Letter:Your cover letter is your chance to show us your enthusiasm for banking and finance! Share why you're passionate about the industry and how your studies or previous experiences have prepared you for this role. We want to see that spark and motivation!
Use the Right Format and Language:In banking, clarity is king. Use a clean, professional format for your CV and cover letter. Make sure to avoid jargon, but don’t shy away from technical terms where appropriate – just keep it all clear and easy to read. Let’s see your professionalism shine through!
How to prepare for a job interview at HSS Proservice Limited
✨Brush Up on Your Financial Knowledge
Since you're diving into the banking and financial services industry, make sure you're up to speed with current market trends and financial concepts. Be prepared to discuss things like interest rates and investment strategies, as you might get some technical questions that gauge your understanding.
✨Show Off Your Analytical Skills
Analytical skills are key in banking, so be ready to showcase how you've used them in your studies or any relevant projects. Prepare to tackle case studies or hypothetical financial scenarios during the interview that require you to analyse data and make informed decisions.
✨Demonstrate Your Team Spirit
As this is an entry-level role, they’ll likely look for how well you can collaborate and fit into their team. Think of examples from group projects or internships where you successfully worked with others. It'll help show that you're keen to learn and grow in a team-oriented environment.
✨Prepare Thoughtful Questions
Approach your interview with curiosity! Prepare insightful questions that reflect your knowledge of the industry, such as asking about the latest technology being implemented in their services. It shows you're genuinely interested in the company's operations and future.
