At a Glance
- Tasks: Engage with customers, convert inquiries into orders, and manage contracts with precision.
- Company: Join a forward-thinking team transforming business operations with innovative technology.
- Benefits: Enjoy your birthday off, paid volunteering day, and flexible benefits like gym discounts.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Be part of an industry disruptor and build your career in a dynamic environment.
- Qualifications: Experience in telesales, strong communication skills, and a customer-focused mindset.
The predicted salary is between 28800 - 48000 € per year.
Responsibilities
- Respond to all inbound enquiries as quickly as possible to convert into an order, processing and managing from inbound (email/web/chat/phone) contact
- Raise contracts and administer customer orders with attention to detail to ensure we prevent queries, invoice issues and disputes at the front end of the transaction
- Work with our operations teams and those of our re-hire partners in a calm and collected way to ensure customers get the equipment they need when they need it
- Effectively cross-sell, upsell and maintain a thorough understanding of our products and services, introducing customers to new and innovative products and educating them about the full product and service offer across our divisions
- Meet and exceed sales targets and KPI\'s such as revenue, profitability, call volumes and quality, talk time, data enrichment
- Customer obsessed with an eye for detail, able to multitask and have good commercial awareness
- Resilience and tenacity
- Experience of inbound and outbound telesales or telemarketing, with a proven track record of achieving results by building relationships and using a consultative approach
- Professional and effective all-round communication and telephone skills to build relationships and ensure expectations are met
- Experience handling inbound phone inquiries and providing first-class customer service.
- An ability to work autonomously, demonstrating initiative and problem-solving skills to deliver results.
What you\'ll get back
Join a forward-thinking team that\'s committed to transforming how businesses operate, using the latest technology and a bold vision. If you\'re passionate about being part of an industry disruptor, this is the place to build your career.
- Your birthday each year as annual leave to spend how you want to!
- One paid volunteering day each year to give back to your community
- Training and development opportunities to grow your career and skills
- Wellbeing and healthcare support - at work and at home
- A culture of revolution, driving digital change in a traditional industry
- Discounts and cashback on a huge range of perks including gyms, restaurants, and shopping
- Access to flexible benefits like Cycle to Work, Holiday Buy, Critical Illness Cover and more
Different Perspectives, One Platform
We\'re not all the same, and that\'s what makes us stronger. We believe great ideas come from different people, different experiences, and different ways of thinking. Whether you\'re starting out, switching careers, or looking for your next big move - if you\'ve got the skills and the drive, we want to hear from you.
If you\'ve got any questions, email us at and one of our team will be happy to help.
Sales Executives in Manchester employer: HSS Hire
Join a dynamic and innovative team that is reshaping the industry with cutting-edge technology and a commitment to excellence. As a Sales Executive, you'll enjoy a supportive work culture that prioritises employee wellbeing, offers extensive training and development opportunities, and celebrates diversity in thought and experience. With unique benefits like an extra day off for your birthday and a paid volunteering day, this is an exceptional opportunity to grow your career while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executives in Manchester
✨Tip Number 1
Get to know our products inside out! When you understand what we offer, you can confidently cross-sell and upsell during your conversations. This not only helps you meet those sales targets but also shows customers that you're genuinely interested in providing them with the best solutions.
✨Tip Number 2
Practice your communication skills! Whether it's over the phone or through chat, being clear and professional is key. Try role-playing with a friend or family member to get comfortable with handling inquiries and building relationships.
✨Tip Number 3
Stay calm under pressure! Inbound enquiries can come in fast and furious, so it's important to manage your time effectively. Take a deep breath, prioritise your tasks, and remember that a collected approach will help you convert those leads into orders.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're serious about joining our forward-thinking team. We can't wait to see what you bring to the table!
We think you need these skills to ace Sales Executives in Manchester
Some tips for your application 🫡
Be Quick and Clear:When responding to our application, make sure you get your details across quickly and clearly. We love a straightforward approach, so don’t beat around the bush!
Show Your Customer Obsession:In your written application, highlight your passion for customer service. Share examples of how you've gone above and beyond to meet customer needs – we want to see that customer-obsessed attitude!
Detail is Key:Pay attention to the details in your application. Just like we do with customer orders, ensure everything is accurate and well-presented to avoid any queries or issues down the line.
Use Our Website to Apply:We encourage you to apply through our website. It’s the best way to ensure your application gets to us directly and shows you’re serious about joining our team!
How to prepare for a job interview at HSS Hire
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by the company. This will not only help you answer questions confidently but also allow you to demonstrate your ability to cross-sell and upsell effectively.
✨Practice Active Listening
During the interview, show that you can listen attentively. This is crucial for a Sales Executive role. Make sure to respond thoughtfully to questions and engage with the interviewer, reflecting back on what they say to show you’re truly interested.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific sales situations or customer inquiries. Prepare examples from your past experience where you successfully managed similar challenges, showcasing your problem-solving skills and resilience.
✨Show Your Customer Obsession
Demonstrate your passion for providing excellent customer service. Share stories that highlight your ability to build relationships and meet customer needs, as this aligns perfectly with the company's focus on being customer-obsessed.
