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- Tasks: Manage key accounts and ensure projects are delivered on time and within budget.
- Company: Join HSS ProService, a tech-first company revolutionising the hire industry with innovative solutions.
- Benefits: Enjoy flexible benefits, annual leave for your birthday, and opportunities for community volunteering.
- Why this job: Be part of a pioneering team driving digital change in a traditional industry.
- Qualifications: Strong project management experience and excellent customer relationship skills required.
- Other info: Willingness to travel and a commitment to safety and innovation are essential.
The predicted salary is between 43200 - 72000 £ per year.
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HSS ProService is shaking up the hire industry, with a game-changing online marketplace for tools, equipment and materials. Born from HSS Hire\’s legacy, we\’ve evolved into a tech-first business, driving innovation, sustainability and bold digital solutions.
At HSS ProService, we’re committed to delivering exceptional solutions to our customers that drive efficiency, safety, and innovation. As a Key AccountsProject Manager, you’ll play a critical role in managing key national operational projects, ensuring seamless collaboration between customers, operations, and sales teams while maintaining profitability and service excellence.
If you thrive in fast-paced, customer-focused environments and have a strategic mindset, this is an exciting opportunity to be at the forefront of the industry.
The impact you’ll have:
As our Key AccountsProject Manager, you’ll take ownership of key customer accounts, ensuring projects are delivered on time, within budget, and to the highest standards. You’ll be the driving force behind operational efficiency, working closely with supply chain, operations, and sales teams to optimise costs, improve performance, and drive new revenue opportunities.
A typical day:
- Oversee the smooth running of key accounts, ensuring top-tier service delivery.
- Ensure strict adherence to contractual procedures and compliance requirements.
- Collaborate with operations, supply chain, and sales teams to maintain and grow business opportunities.
- Conduct customer audits, coach colleagues, and drive continuous improvements.
- Track customer KPI performance, ensuring targets are clearly understood and met.
- Lead investigations into customer “Near Miss” incidents, ensuring swift resolution and reporting.
- Drive supplier and operational innovation, aligning with contract expectations.
- Manage project mobilisations and de-mobilisations, ensuring seamless execution.
- Foster a strong culture of safety, value, availability, and customer support.
What you’ll bring:
- Strong experience in Project Management and Key Account Management.
- Proven ability to manage, motivate, and influence people at all levels.
- Effective time management skills with a results-driven approach.
- A positive and committed mindset, focused on strengthening customer partnerships.
- Ability to embrace change and implement new systems and procedures effectively.
- Strong customer relationship skills, with a track record of delivering exceptional service.
- Excellent IT skills, with the ability to utilise data for decision-making.
- Willingness to travel and stay overnight when required.
What you’ll get back:
Join a forward-thinking team that\’s committed to transforming how businesses operate, using the latest technology and a bold vision. If you\’re passionate about being part of an industry disruptor, this is the place to build your career.
- Your birthday each year as annual leave to spend how you want to!
- One day per year, you\’ll have the option to contribute to local voluntary work, an opportunity to give back to your community
- Training and development – you will get the opportunity to continuously further your career and opt in to courses suited to your role.
- Wellbeing and Healthcare support– you are the heart of our business, and we are committed to making sure you stay happy and healthy at work and at home.
- A culture of revolution; a chance to be a part of a pioneering change, by driving digital and technological changes to a traditional industry.
- Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more.
- You will get the choice of other flexible benefits that work for you through our Benefits portal – you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme and more
HSS ProService is revolutionising the building services industry, offering a cutting-edge online marketplace for tools, equipment and materials. Building on HSS Hire\’s legacy, we\’re blending innovation and customer-driven solutions to focus on sustainability.
We are laying the foundation for a new era in the building services industry, creating a place where every voice helps build the future. No matter your background, if you contribution will help grow our business we want to hear from you.
We\’re committed to breaking down barriers and shaping a community that\’s as diverse as the ideas that power it. Here you belong, because a truly pioneering platform is one where everyone has the chance to contribute.
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Key Account Project Manager employer: HSS Hire
Contact Detail:
HSS Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Project Manager
✨Tip Number 1
Familiarise yourself with the latest trends in project management and key account management. Understanding the tools and methodologies that are currently being used in the industry will help you speak confidently about your experience and how it aligns with HSS ProService's innovative approach.
✨Tip Number 2
Network with professionals in the building services and hire industry. Attend relevant events or join online forums to connect with others who work in similar roles. This can provide you with insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational efficiency and improved customer relationships in your previous roles. Being able to share concrete results will demonstrate your capability and fit for the Key Account Project Manager position.
✨Tip Number 4
Research HSS ProService’s recent projects and initiatives. Showing that you understand their mission and values, as well as how you can contribute to their goals, will set you apart from other candidates and show your genuine interest in the role.
We think you need these skills to ace Key Account Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in project management and key account management. Use specific examples that demonstrate your ability to manage customer accounts and deliver projects on time and within budget.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their commitment to innovation and customer service. Be sure to include examples of how you've driven operational efficiency in previous roles.
Highlight Relevant Skills: Focus on skills that are crucial for the Key Account Project Manager position, such as effective time management, strong customer relationship skills, and the ability to embrace change. Use bullet points for clarity and impact.
Showcase Your Achievements: Include quantifiable achievements in your application. For instance, mention any KPIs you have successfully met or exceeded in past roles, and how your contributions led to improved performance or revenue growth.
How to prepare for a job interview at HSS Hire
✨Understand the Company Culture
Before your interview, take some time to research HSS ProService's values and culture. They are focused on innovation and customer-driven solutions, so be prepared to discuss how your experience aligns with their mission and how you can contribute to their goals.
✨Showcase Your Project Management Skills
As a Key Account Project Manager, you'll need to demonstrate your project management expertise. Be ready to share specific examples of past projects you've managed, highlighting your ability to deliver on time and within budget while maintaining high standards.
✨Emphasise Customer Relationship Management
Since the role involves managing key customer accounts, it's crucial to showcase your customer relationship skills. Prepare to discuss how you've built and maintained strong partnerships in previous roles, and how you plan to do the same at HSS ProService.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face in this role and how you would address them, particularly in terms of operational efficiency and compliance.
