Internal Communications and Brand Executive in Manchester

Overview

Internal Communications and Brand Executive – Manchester, Trafford Park (Hybrid working, 1-2 days per week in office) – £35,000 per annum

At HSS ProService, we’ve built a smarter way for businesses to get the tools, equipment, and materials they need. Our online marketplace connects customers with trusted suppliers quickly and easily, helping them get the job done.

We use technology, teamwork and bold thinking to make hiring and buying better for everyone faster, simpler, and more sustainable.

As Internal Communications and Brand Executive, you will play a central role in shaping how our people experience the business from the inside out. You’ll deliver clear, engaging and consistent communications that translate business priorities into messages that resonate with colleagues across the organisation. At the same time, you will act as a guardian of our internal brand, ensuring we show up in a way that reflects who we are becoming as a modern, technology-led organisation.

The impact you’ll have:

This role is about driving engagement, strengthening culture, and supporting our ambition to become a destination employer. You’ll work closely with senior leaders and cross-functional teams to bring our strategy, milestones and cultural moments to life.

A typical day:

• Internal communications
  • Develop and deliver communications plans aligned with strategic business priorities
  • Create engaging content for newsletters, intranet updates, internal emails, leadership announcements and town halls
  • Partner with senior leaders and department heads to shape clear, consistent messaging
  • Support change communications to ensure clarity and alignment during periods of transformation
  • Monitor engagement metrics and continuously improve how we communicate across the business
• Brand & employer brand
  • Act as a guardian of the internal brand, ensuring materials align with brand guidelines and tone of voice
  • Maintain and evolve brand templates, assets and guidance materials for internal use
  • Support employer branding and brand campaigns in collaboration with HR and Talent teams
  • Plan and deliver campaigns that support key business milestones and cultural initiatives
• Engagement & culture
  • Coordinate internal events and engagement activities that reinforce our culture and values
  • Support storytelling across the organisation to bring strategy, achievements and colleague experiences to life

What you’ll bring:

You’re a strong communicator who understands how great internal communication can shape culture and engagement. You’re organised, creative and confident working with stakeholders across different parts of the business.

You’ll bring:

• Experience in internal communications, brand, marketing or a related field
• Strong written and verbal communication skills, with the ability to tailor messages for different audiences
• A clear understanding of brand management and tone of voice
• Experience managing multiple projects simultaneously in a fast-paced environment
• Confidence working with senior stakeholders and translating business priorities into clear messaging
• Proficiency in Microsoft Office and internal communication platforms

Desirable:

• Experience using creative tools such as Canva or Adobe Creative Suite

You’ll also be:

• Proactive, organised and detail-focused
• Comfortable working in a dynamic, evolving business
• Passionate about storytelling, culture and colleague engagement

What you’ll get back:

Join a forward-thinking team that’s committed to transforming how businesses operate, using the latest technology and a bold vision. If you’re passionate about being part of an industry disruptor, this is the place to build your career.

• 25 days holiday plus bank holidays
• Your birthday each year as annual leave to spend how you want to!
• Healthcare Cashback Plan with money off on things like dentist, opticians including sports massage and wellbeing costs too
• Flexible and hybrid working - we appreciate you do your best work in different environments
• Head office free onsite gym
• Life assurance
• One day per year, you’ll have the option to contribute to local voluntary work, an opportunity to give back to your community
• Training and development opportunities to keep growing your skills
• Wellbeing and Healthcare support at work and at home
• A chance to be a part of a bold digital transformation
• Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more
• You will get the choice of other flexible benefits that work for you through our Benefits portal – you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme and more

Different Perspectives, One Platform

We’re not all the same and that’s what makes us stronger. We believe great ideas come from different people, different experiences, and different ways of thinking.

Whether you’re starting out, changing careers, or looking for your next big move - if you’ve got the skills and the drive, we want to hear from you.

Not sure you tick every box? That’s okay. We welcome your application even if you don’t meet every single requirement. If you have any questions, email us at ProCareers@hss.com and one of our team will be happy to help.