Internal Communications and Brand Executive (12 Months FTC) in Manchester

Location: Hybrid working, head office based in Trafford Park, Manchester

At HSS ProService, we’ve built a smarter way for businesses to get the tools, equipment, and materials they need. Our marketplace connects customers with trusted suppliers quickly and easily, helping them get the job done faster, simpler, and more sustainably. We’re transforming a traditional industry through technology, service, and bold thinking. As we continue to evolve, we're looking for an Internal Communications & Brand Executive to help bring our story to life and create an engaging colleague experience across the business.

The team you'll join:

• You’ll join a collaborative, fast-paced Marketing team that sits at the heart of the business, but also works closely with our People function.
• We work closely with leaders across differing departments, helping drive engagement, support change, and ensure our colleagues feel connected to our purpose and direction.
• This is a team that’s always on the pulse of what’s happening across the business. We work hard, move quickly, support one another, and deliver initiatives that make a real impact on the colleague experience.

The impact you'll have:

• As our Internal Communications & Brand Executive, you’ll play a key role in shaping how colleagues experience HSS ProService from the inside out.
• You’ll create engaging communications that translate business priorities into messages that resonate, helping colleagues understand where we’re going, why it matters, and how they contribute to our success.
• Alongside this, you’ll act as a guardian of our internal brand, ensuring we consistently show up in a way that reflects who we are becoming as a technology-led organisation.
• You’ll work closely with senior leaders and teams across the business to bring our strategy, milestones, cultural moments, and employer brand to life.

A typical day as an Internal Communications & Brand Executive:

• Developing and delivering internal communication plans aligned to key business objectives.
• Creating engaging content for newsletters, intranet updates, leadership communications, town halls, and colleague campaigns.
• Partnering with senior leaders and department heads to shape clear, impactful messaging.
• Owning and championing our New Colleague App, managing content, scheduling, platform improvements, and driving colleague engagement.
• Influencing leaders across the business to maximise adoption of internal communication channels and colleague platforms.
• Supporting change communications during transformation programmes and business initiatives.
• Monitoring engagement metrics and using data to continuously improve communication effectiveness.
• Acting as a brand guardian, ensuring all communications align with our tone of voice, values, and brand guidelines.
• Maintaining and evolving brand templates, resources, and communication toolkits.
• Supporting employer branding initiatives alongside Talent Acquisition and HR teams.
• Planning and delivering campaigns that celebrate business milestones, cultural moments, and colleague achievements.
• Coordinating internal events and engagement activities that strengthen culture and connection across the organisation.

What you'll bring:

• Experience in internal communications, brand, marketing, employer branding, or a similar role.
• Exceptional written and verbal communication skills with the ability to adapt messaging for different audiences.
• A strong understanding of brand management, storytelling, and tone of voice.
• Experience managing multiple projects and competing priorities in a fast-paced environment.
• Confidence working with senior stakeholders and translating business priorities into engaging communications.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office and internal communications platforms.
• Experience using Canva, Adobe Creative Suite, or similar creative tools would be beneficial.
• Experience using Klaviyo would be advantageous.
• A curious, proactive mindset with a passion for continuous improvement.
• A genuine interest in culture, colleague engagement, and creating meaningful employee experiences.

What you’ll get back:

• Join a forward-thinking team that’s committed to transforming how businesses operate, using the latest technology and a bold vision.
• 25 days holiday plus bank holidays.
• Your birthday each year as annual leave to spend how you want to!
• Healthcare Cashback Plan with money off on things like dentist, opticians including sports massage and wellbeing costs too.
• Flexible and hybrid working - we appreciate you do your best work in different environments.
• Head office free onsite gym.
• One day per year, you'll have the option to contribute to local voluntary work, an opportunity to give back to your community.
• Training and development opportunities to keep growing your skills.
• Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more.
• You will get the choice of other flexible benefits that work for you through our Benefits portal – you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme and more.

Different Perspectives, One Platform:

We’re not all the same and that’s what makes us stronger. We believe great ideas come from different people, different experiences, and different ways of thinking. Whether you’re starting out, changing careers, or looking for your next big move - if you’ve got the skills and the drive, we want to hear from you.

Not sure you tick every box? That’s okay. We welcome your application even if you don’t meet every single requirement. If you have any questions, email us at ProCareers@hss.com and one of our team will be happy to help.