At a Glance
- Tasks: Handle inbound sales inquiries and provide top-notch customer service while upselling products.
- Company: Leading tool rental company with a focus on customer excellence.
- Benefits: Extra annual leave for your birthday and community service opportunities.
- Why this job: Join a forward-thinking team and help revolutionise the industry with innovative solutions.
- Qualifications: Strong customer relations skills, telesales experience, and multitasking abilities.
- Other info: Dynamic work environment with a commitment to customer success.
The predicted salary is between 30000 - 42000 £ per year.
A leading tool rental company is seeking an Inbound Sales Advisor for their Customer Excellence team in Manchester. You will handle inbound sales inquiries, ensuring excellent customer service while upselling products.
Candidates should have a strong focus on customer relations, experience in telesales, and effective multitasking abilities.
Join a forward-thinking team dedicated to revolutionising the industry with innovative solutions and enjoy benefits like additional annual leave for your birthday and opportunities for community service.
Inbound Sales Executive — Customer Success & Upsell in Manchester employer: HSS Hire Ireland
Contact Detail:
HSS Hire Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Executive — Customer Success & Upsell in Manchester
✨Tip Number 1
Get to know the company inside out! Research their products and services, especially those you might be upselling. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since you'll be handling inbound sales inquiries, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Show off your multitasking skills! During interviews, share examples of how you've juggled multiple tasks in previous roles. This will demonstrate that you can handle the fast-paced environment of inbound sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Inbound Sales Executive — Customer Success & Upsell in Manchester
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in customer relations. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Telesales Experience is Key: If you've got a background in telesales, flaunt it! We love candidates who can demonstrate their ability to handle inbound inquiries effectively while upselling products. Share your success stories!
Multitasking Magic: In this role, you'll need to juggle multiple tasks at once. Let us know how you manage your time and priorities in busy situations. A little insight into your multitasking strategies will go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at HSS Hire Ireland
✨Know Your Product Inside Out
Before the interview, make sure you understand the products and services offered by the company. Familiarise yourself with their rental tools and any upsell opportunities. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you excelled in customer service. Think about situations where you turned a negative experience into a positive one or successfully upsold a product. This will demonstrate your ability to handle inquiries effectively and enhance customer satisfaction.
✨Practice Your Telesales Techniques
Since the role involves handling inbound sales inquiries, practice your telesales pitch. Role-play with a friend or family member to refine your communication skills. Focus on how to engage customers, ask open-ended questions, and close sales while maintaining a friendly tone.
✨Emphasise Your Multitasking Abilities
In a fast-paced environment, multitasking is key. Be ready to discuss how you've managed multiple tasks simultaneously in previous roles. Use specific examples to illustrate your organisational skills and ability to prioritise effectively, which are crucial for success in this position.