At a Glance
- Tasks: Engage with customers to collect debts and maintain strong relationships.
- Company: Dynamic company in Trafford Park with a focus on teamwork.
- Benefits: 25 days holiday, birthday off, healthcare cashback, and flexible working.
- Other info: Opportunities for training, community involvement, and personal development.
- Why this job: Join a fast-paced environment and make a real impact on cash flow.
- Qualifications: Experience in credit control and excellent communication skills.
The predicted salary is between 24000 - 26000 £ per year.
A typical day involves contacting customers by telephone, email or letter regarding the collection of debt in accordance with the company policies and procedures. You will record all action taken on an account utilising the Debt Management system, following up calls and actions as agreed with the customer. Work towards targets for cash collection to reduce outstanding debt exposure to the group. Identify issues preventing payment to terms and ensure actions are in place to resolve. This will involve speaking to HSS depots and other HSS departments.
Build strong relationships with customers and internal colleagues to ensure excellent customer service. Review customer accounts that are on stop due to unpaid invoices and/or breached credit limit and determine the appropriate decision that is in the best interests of HSS ProService Marketplace. Recommend accounts to be referred for a legal collection process. Represent the company and values of the business and portray a professional and business-like image to all customers, potential customers and other people you meet in the course of your work.
What you’ll bring:
- Proven experience in a credit control or accounts receivable role
- Excellent communication and stakeholder management skills
- Comfortable in a fast-paced, professional services environment
- Proactive, solutions-focused, and results-driven
- Strong Microsoft Excel skills
- Experience with continuous improvement initiatives is a plus
- Confident presenting information and attending meetings
What you’ll get back:
- 25 days holiday plus bank holidays
- Your birthday each year as annual leave to spend how you want to!
- Healthcare Cashback Plan with money off on things like dentist, opticians including sports massage and wellbeing costs too
- Flexible and hybrid working - we appreciate you do your best work in different environments
- Head office free onsite gym
- One day per year, you'll have the option to contribute to local voluntary work, an opportunity to give back to your community
- Training and development opportunities to keep growing your skills
- Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more.
- You will get the choice of other flexible benefits that work for you through our Benefits portal – you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme and more.
Credit Controller employer: HSS Hire Ireland
HSS ProService Marketplace is an exceptional employer located in Trafford Park, Manchester, offering a vibrant work culture that prioritises employee well-being and professional growth. With benefits like 25 days of holiday plus your birthday off, flexible working arrangements, and a commitment to community involvement, we foster an environment where you can thrive both personally and professionally. Join us to be part of a team that values strong relationships, continuous improvement, and rewarding experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Get to know the company inside out! Research HSS ProService Marketplace and understand their values, culture, and what they look for in a Credit Controller. This will help you tailor your approach and show them you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews! Think about how your experience aligns with the role's requirements. Be ready to discuss your communication skills and how you've tackled challenges in previous credit control roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at HSS ProService Marketplace.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control or accounts receivable, and don’t forget to showcase those excellent communication skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that demonstrate your proactive and solutions-focused approach.
Showcase Your Excel Skills:Since strong Microsoft Excel skills are a must, consider including examples of how you've used Excel in previous roles. Whether it’s managing data or creating reports, let us know how you’ve excelled!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at HSS Hire Ireland
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your Excel skills and be ready to discuss how you've used them in previous roles. Be prepared to share specific examples of how you’ve managed accounts and improved cash collection.
✨Showcase Your Communication Skills
This role requires excellent communication with customers and internal teams. Think of instances where you've successfully resolved issues or built strong relationships. Practise articulating these experiences clearly, as they’ll want to see how you handle conversations and negotiations.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss challenges you've faced in credit control and how you overcame them. Highlight your proactive approach and any continuous improvement initiatives you've been part of. This will show that you're not just reactive but also forward-thinking.
✨Understand the Company Culture
Research HSS ProService Marketplace and understand their values. During the interview, align your answers with their culture and demonstrate how you can contribute positively. Showing that you resonate with their mission will set you apart from other candidates.
