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For Companies At a Glance
- Tasks: Manage properties, ensure compliance, and deliver excellent customer service.
- Company: Join a social impact real estate company focused on building communities.
- Benefits: Enjoy 25 holiday days, wellness allowance, and private healthcare.
- Why this job: Make a real difference in affordable housing while growing your career.
- Qualifications: 2 years in property management or compliance; understanding of safety regulations.
- Other info: Hybrid working with great team events and opportunities for personal growth.
The predicted salary is between 36000 - 40000 ÂŁ per year.
Platform: Group
Status: Full time, permanent.
Salary: ÂŁ36-40k
Bonus: TBD
Working arrangement: Hybrid working with 1 day in the office.
Hours: 37.5 hours per week.
Start: ASAP
The Benefits:
- 25 holiday days per year
- 4 "Me Days" per year (take a Me Day – focus on you)
- Team social events and trips
- Wellness allowance of ÂŁ70 per month to be used for gym, classes, physio or other wellness costs
- Private healthcare with Vitality
- Mintago financial platform
- Drive Electric salary sacrifice
- Enhanced maternity, paternity and parental leave
- Employee referral scheme: ÂŁ2,000 towards a getaway of your choice
About HSPG:
A social impact real estate company. Our mission is simple: Building partnerships, creating homes, developing communities. There is a critical lack of affordable housing across the UK, affecting the most vulnerable people in our community. We build long‑term partnerships with Local Authorities to acquire and manage demand‑driven social and affordable housing across various tenures. Across HSPG’s Living Sector platforms, we are actively acquiring 2,500 high‑quality homes from national housebuilders and developers by the end of 2025. These properties are managed by our experienced team, grouped into portfolios, and funded by our institutional investment partners. HSPG aims to positively impact our residents’ lives, while providing long‑term, sustainable returns for our investment partners.
Core Mission:
Your core mission is to deliver safe, compliant properties and excellent customer service. You will deliver operational and customer‑focused services across our Asset Management and PPHA platforms to ensure properties are well‑maintained, safe and compliant. You are the main point of contact for customers, landlords, local authorities, housing providers and registered providers, ensuring that relationships are well‑managed and customer‑centric services are delivered.
Responsibilities:
- Onboard new housing providers and ensure they meet our due diligence process.
- Administer lease arrangements and work closely with local authorities and the DWP to ensure rents and service charges are set correctly.
- Conduct regular inspections and support audits.
- Report on performance and ensure we meet all KPIs.
- Maintain tenant safety as number one priority.
- Deliver great customer service and build trust with stakeholders.
- Streamline operations, suggest intentional improvements.
- Handle emotional intelligence, resilience, risk identification in health and safety.
Qualifications & Experience:
- 2 years’ experience in a similar property management, inspection or compliance role.
- Understanding of residential property compliance, including fire safety, utilities, and water safety.
Key Outcomes & Metrics:
- Understand one‑page business plans for Exempt, Asset Management, and PPHA.
- Navigate key systems (trackers, inspection software, 1090, Monday.com, Fixflo).
- Demonstrate competence in managing information.
- Familiarise with portfolios under management through site visits.
- Build relationships with internal and external stakeholders.
- Understand SLAs, contracts, and due diligence onboarding processes.
- Complete inspections and support audits independently.
- Onboard new properties and providers with minimal supervision.
- Act on local authority, housing benefit, and DWP processes.
- Drive cost‑saving opportunities and support company growth.
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Sales and Management
Property Manager (South) employer: HSPG
Contact Detail:
HSPG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager (South)
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching HSPG and understanding their mission. Be ready to discuss how your experience aligns with their goals of building partnerships and creating homes. Show them you're not just looking for any job, but that you're genuinely interested in making a difference.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at HSPG and contributing to their mission of providing affordable housing.
We think you need these skills to ace Property Manager (South)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight relevant experience in property management, compliance, and customer service. We want to see how your skills align with our mission of building partnerships and creating homes.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how you can contribute to our goals. Be genuine and let your personality come through – we love a good story!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've improved processes or delivered excellent customer service in previous roles. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at HSPG
✨Know Your Stuff
Make sure you brush up on your knowledge of property management and compliance. Familiarise yourself with the key regulations, especially around fire safety and utilities. This will show that you're serious about the role and understand the responsibilities that come with it.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is a core mission, be ready to share examples from your past experiences. Think of situations where you built trust with stakeholders or resolved conflicts effectively. This will highlight your ability to manage relationships well.
✨Prepare for Scenario Questions
Expect questions that assess your emotional intelligence and resilience. Prepare for scenarios where you might need to handle difficult situations or make tough decisions regarding tenant safety. Practising these responses can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to community building or how they measure success in property management. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
