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For Companies At a Glance
- Tasks: Manage properties, ensure compliance, and deliver excellent customer service.
- Company: Join a social impact real estate company focused on building communities.
- Benefits: Enjoy 25 holiday days, wellness allowance, private healthcare, and team events.
- Why this job: Make a difference in affordable housing while growing your career.
- Qualifications: 2 years' experience in property management or compliance roles required.
- Other info: Hybrid working with great opportunities for personal and professional development.
The predicted salary is between 36000 - 40000 ÂŁ per year.
Platform: Group
Status: Full time, permanent.
Salary: ÂŁ36-40k
Bonus: TBD
Working arrangement: Hybrid working with 1 day in the office.
Hours: 37.5 hours per week.
Start: ASAP
The Benefits:
- 25 holiday days per year
- 4 "Me Days" per year (take a Me Day â focus on you)
- Team social events and trips
- Wellness allowance of ÂŁ70 per month to be used for gym, classes, physio or other wellness costs
- Private healthcare with Vitality
- Mintago financial platform
- Drive Electric salary sacrifice
- Enhanced maternity, paternity and parental leave
- Employee referral scheme: ÂŁ2,000 towards a getaway of your choice
About HSPG:
A social impact real estate company. Our mission is simple: Building partnerships, creating homes, developing communities. There is a critical lack of affordable housing across the UK, affecting the most vulnerable people in our community. We build longâterm partnerships with Local Authorities to acquire and manage demandâdriven social and affordable housing across various tenures. Across HSPG's Living Sector platforms, we are actively acquiring 2,500 highâquality homes from national housebuilders and developers by the end of 2025. These properties are managed by our experienced team, grouped into portfolios, and funded by our institutional investment partners. HSPG aims to positively impact our residents' lives, while providing longâterm, sustainable returns for our investment partners.
Core Mission:
Your core mission is to deliver safe, compliant properties and excellent customer service. You will deliver operational and customerâfocused services across our Asset Management and PPHA platforms to ensure properties are wellâmaintained, safe and compliant. You are the main point of contact for customers, landlords, local authorities, housing providers and registered providers, ensuring that relationships are wellâmanaged and customerâcentric services are delivered.
Responsibilities:
- Onboard new housing providers and ensure they meet our due diligence process.
- Administer lease arrangements and work closely with local authorities and the DWP to ensure rents and service charges are set correctly.
- Conduct regular inspections and support audits.
- Report on performance and ensure we meet all KPIs.
- Maintain tenant safety as number one priority.
- Deliver great customer service and build trust with stakeholders.
- Streamline operations, suggest intentional improvements.
- Handle emotional intelligence, resilience, risk identification in health and safety.
Qualifications & Experience:
- 2 years' experience in a similar property management, inspection or compliance role.
- Understanding of residential property compliance, including fire safety, utilities, and water safety.
Key Outcomes & Metrics:
- Understand oneâpage business plans for Exempt, Asset Management, and PPHA.
- Navigate key systems (trackers, inspection software, 1090, Monday.com, Fixflo).
- Demonstrate competence in managing information.
- Familiarise with portfolios under management through site visits.
- Build relationships with internal and external stakeholders.
- Understand SLAs, contracts, and due diligence onboarding processes.
- Complete inspections and support audits independently.
- Onboard new properties and providers with minimal supervision.
- Act on local authority, housing benefit, and DWP processes.
- Drive costâsaving opportunities and support company growth.
Seniority Level: Entry level
Employment Type: Fullâtime
Job Function: Sales and Management
Referrals increase your chances of interviewing at HSPG by 2x.
Property Manager (South) in London employer: HSPG
Contact Detail:
HSPG Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Property Manager (South) in London
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the property management scene. Attend local events, join online forums, or even hit up LinkedIn to find folks who can give you the inside scoop on job openings.
â¨Tip Number 2
Prepare for interviews by researching the company and its mission. Since HSPG focuses on social impact and affordable housing, show them youâre passionate about making a difference in the community. Tailor your answers to reflect their values!
â¨Tip Number 3
Practice your interview skills with a friend or in front of the mirror. Focus on articulating your experience in property management and how it aligns with the role. Confidence is key, so make sure youâre ready to shine!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Property Manager (South) in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight relevant experience in property management, compliance, and customer service. We want to see how your skills align with our mission of building partnerships and creating homes.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how you can contribute to our goals. Be sure to mention any specific experiences that relate to the responsibilities outlined in the job description.
Showcase Your Soft Skills: In property management, emotional intelligence and resilience are key. Make sure to highlight these soft skills in your application. Weâre looking for someone who can build trust with stakeholders and handle challenges with grace.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way to ensure your application gets into the right hands. Plus, it shows us youâre serious about joining our team at HSPG!
How to prepare for a job interview at HSPG
â¨Know Your Stuff
Make sure you understand the ins and outs of property management, especially compliance and safety regulations. Brush up on your knowledge about residential property laws and the specific challenges faced in the sector. This will show that you're not just interested in the role but are also prepared to tackle its responsibilities.
â¨Showcase Your Customer Service Skills
Since delivering excellent customer service is a core mission for the company, be ready to share examples from your past experiences where you've successfully managed relationships with tenants or stakeholders. Highlight your emotional intelligence and how you've handled difficult situations with grace.
â¨Familiarise Yourself with Their Mission
HSPG is all about building partnerships and creating homes. Research their projects and understand their impact on the community. During the interview, express how your values align with theirs and how you can contribute to their mission of providing affordable housing.
â¨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions. Ask about their approach to managing properties, how they measure success, or what challenges they foresee in the near future. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
