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For Companies At a Glance
- Tasks: Lead high-impact product launches and manage cross-functional teams for seamless execution.
- Company: HSP Group simplifies global expansion services for companies, ensuring compliance and operational efficiency.
- Benefits: Enjoy a fully remote role with opportunities for international travel and professional growth.
- Why this job: Join a dynamic team focused on innovation and customer success in a fast-paced environment.
- Qualifications: 10+ years in project management with experience in SaaS technology solutions and change management.
- Other info: Ideal for strategic thinkers eager to drive enterprise transformation and enhance operational efficiency.
The predicted salary is between 48000 - 72000 ÂŁ per year.
About Us
HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges ofoperatinginternationally. We deliver a seamless experience across Entity Management and Compliance, Tax and Accounting, Payroll, HR Administration and Technical Consulting.
Job Description
This is a remote role.
We are seeking a strategic and execution-oriented Senior Program Manager (SPM) to lead high-impact product launches across global markets. This role sits at the intersection of Product, Engineering, Marketing, Sales, Finance, Legal, and Operations, with the goal of delivering seamless go-to-market execution for new technology solutions.
The ideal candidate combines global awareness, operational rigor, and stakeholder leadership to bring complex initiatives to life. This role is pivotal in ensuring the successful end-to-end rollout of our products, from ideation through various stages to customer adoption. The SPM role at HSP Group will represent a more senior level opportunity for a strong project manager with experience on an entrepreneurial team responsible for executing successful, customer-facing SaaS and software-enabled services technology development programs.
Success in this position will encompass two elements:
- The ability to actively lead and manage theoperational rollout of the technology so that improvements to the Target Operating Model, which aims to enhance gross margins and scalability while improving the value proposition, are achieved – demanding a strategic thinker with a proven history in project management and operational excellence.
- The ability as well to lead and manage thecommercial rollout of the technology, requiring a strong background of accomplishment with technology solutions that are embraced by customers within key functional areas such as Payroll, HR, Accounting, or Entity Management.
Additionally, the SPM should be adept at working in a hybrid Agile vs Waterfall model.
Responsibilities:
- Own and Lead End-to-End Program: Take full ownership of the program lifecycle, ensuring all features, requirements, usability, testing, compliance, timelines and budget are met. Proactively report any inconsistencies or risks to stakeholders.
- Plan Global Product Launches: Own the cross-functional planning and execution of strategic product launches.
- Drive Go-to-Market Readiness: Partner with Product, Marketing, Sales, Customer Success, Operations, and Technology to build comprehensive GTM plans and execute readiness activities.
- Orchestrate Stakeholders: Align workstreams across Product, Legal, Engineering, Marketing, and Operations teams to manage dependencies, timelines, and delivery.
- Executive-Level Reporting: Provide clear, concise updates to the steering committee, senior leadership, and cross-functional stakeholders through regular status reporting and executive briefings.
- Identify Risks and Remove Roadblocks: Proactively surface and address cross-functional blockers. Maintain high accountability for launch quality and timeliness.
- Scale Launch Processes: Build repeatable frameworks, templates, and best practices to improve the efficiency and effectiveness of future customer and partner onboarding.
- Track Success Metrics: Define launch KPIs (e.g., adoption, activation, sales enablement readiness) and measure post-launch impact to inform future planning.
- Maintain Program Roadmap: Develop and manage a centralized roadmap for product launches and related programs, Thus, ensuring visibility, prioritization, and alignment across key stakeholders.
- Develop Change Management Deliverables: Contribute to the development of key business change management deliverables—including customer and partner training and onboarding, operational readiness, process documentation, and user acceptance testing.
- End-to-End Product Rollout: Own the entire lifecycle of product rollouts, from initial ideation, planning, development, testing, and deployment to customer adoption and feedback integration.
- Cross-Functional Leadership: Lead and coordinate cross-functional teams, including product development, marketing, sales, legal, and operations, to ensure seamless execution of expansion strategies.
- Gap Analysis: Perform comprehensive gap analysis to identify areas for improvement and ensure alignment with business objectives and market needs.
- Change Management: Develop and implement change management strategies to facilitate smooth transitions and adoption of new processes and technologies. This includes moving the organization to a new Target Operating Model.
- Enterprise Transformation: Drive enterprise transformation initiatives to enhance operational efficiency and scalability.
- Hands-On Involvement: Create test strategies, develop training materials, and deliver training to cross-functional teams to ensure successful implementation and adoption of new technologies and processes.
- Communication: Exhibit strong communication skills to effectively convey complex ideas and strategies to diverse audiences, including technical teams and executive leadership.
Qualifications and Requirements:
- Experience: 10+ years of experience in projectand program management, with a focus on business transformation.
- Industry Experience : Proven experience in rolling out customer-facing SaaS and software-enabled services technology solutions in one or more of the following functional areas: Payroll, HR, Accounting, or Entity Management.
- Project Management : Demonstrated ability to manage large-scale projects using both Agile and Waterfall methodologies.
- Leadership : Strong leadership potential with a track record as a key contributor on well led cross-functional teams achieving strategic goals.
- Analytical Skills : Excellent analytical skills to perform gap analysis and develop actionable insights.
- Change Management : Expertise in change management practices to drive successful adoption of new technologies and processes.
- Communication : Exceptional communication skills, with the ability to present to C-suite executives and other key stakeholders.
- AI Tools : Familiarity and/or experience with AI tools to enhance user experience and efficiency is a plus.
- Travel : Ability and openness to travel internationally if needed, including Barcelona and the United Kingdom.
Skills:
- Dependable, proactive, consistent performer with a positive attitude and an ability to listen and work collaboratively across the team and organization.
- Ability to communicate effectively with senior personnel, both internal and external.
- Solution oriented.
- Assertive but tactful and can manage multiple business relationships.
- Self- motivated, detail orientated and excels in executing, establishing priorities, and meeting swift deadlines in a fast-paced, rapidly changing environment.
- Ability to act as a coordinator between multiple projects at a business or organization to be sure they\’re benefiting each other and aligning with overall business goals.
- Ability to meet with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
- Producing accurate and timely reporting of program status throughout its life cycle.
- Proactive analysis of program risks.
- Contributes and works well with the Team.
If you would like to be part of a fast-paced, client first environment; where we focus on solutions rather than challenges, come and join our#HSPGlobalSolutionTeam !
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Project Management and Information Technology
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Industries
Technology, Information and Internet
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Senior Program Manager employer: HSP Group
Contact Detail:
HSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Program Manager
✨Tip Number 1
Familiarise yourself with the specific technologies and methodologies mentioned in the job description, such as Agile and Waterfall. Being able to discuss your experience with these frameworks during interviews will demonstrate your readiness for the role.
✨Tip Number 2
Network with current or former employees of HSP Group on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to showcase your leadership skills by having examples ready that highlight your experience in managing cross-functional teams. This is crucial for the Senior Program Manager role, as collaboration across various departments is key.
✨Tip Number 4
Stay updated on industry trends related to SaaS and software-enabled services, particularly in Payroll, HR, and Accounting. Being knowledgeable about current challenges and innovations will help you stand out as a candidate who is proactive and informed.
We think you need these skills to ace Senior Program Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project and program management, especially in SaaS and software-enabled services. Emphasise your leadership roles and any experience with Agile and Waterfall methodologies.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of HSP Group's mission and how your skills align with their needs. Mention specific examples of successful product launches you've led and how you overcame challenges.
Showcase Analytical Skills: Include examples in your application that showcase your analytical skills, particularly in performing gap analysis and developing actionable insights. This will highlight your ability to drive business transformation.
Highlight Communication Skills: Since the role requires strong communication with C-suite executives and cross-functional teams, provide examples of how you've effectively communicated complex ideas in previous roles. This could be through presentations or reports.
How to prepare for a job interview at HSP Group
✨Understand the Role and Responsibilities
Before the interview, make sure you thoroughly understand the Senior Program Manager role. Familiarise yourself with the key responsibilities such as leading product launches, managing cross-functional teams, and ensuring operational excellence. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Project Management Skills
Be prepared to discuss specific examples of large-scale projects you've managed, particularly in SaaS or software-enabled services. Highlight your experience with both Agile and Waterfall methodologies, and be ready to explain how you adapt your approach based on project requirements.
✨Demonstrate Cross-Functional Leadership
Since this role involves orchestrating various stakeholders, share instances where you've successfully led cross-functional teams. Emphasise your ability to communicate effectively with diverse groups, from technical teams to executive leadership, and how you ensure alignment across departments.
✨Prepare for Change Management Discussions
Given the emphasis on change management in the job description, be ready to discuss your experience in implementing new processes and technologies. Share strategies you've used to facilitate smooth transitions and how you've measured the success of these initiatives.
