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For Companies At a Glance
- Tasks: Provide 2nd Level Support for clients, manage support tickets, and troubleshoot complex issues.
- Company: Dynamic technology services provider with a focus on client satisfaction.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Join a supportive team and enhance your skills while making a difference for clients.
- Qualifications: Experience with Dynamics AX or D365 and strong problem-solving abilities.
- Other info: Monthly office meetings to foster collaboration and team spirit.
The predicted salary is between 36000 - 60000 £ per year.
A technology services provider is seeking a D365 Support Consultant to provide essential 2nd Level Support for clients in the Greater Manchester area. This role includes managing support tickets, troubleshooting complex issues, and ensuring effective communication with customers.
The ideal candidate will have experience with Dynamics AX or D365 configurations and possess excellent problem-solving skills. The position allows for hybrid working, with monthly meetings in the office.
D365 Support Specialist - Hybrid/Remote in Manchester employer: HSO
Contact Detail:
HSO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 Support Specialist - Hybrid/Remote in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with D365 or Dynamics AX. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your problem-solving skills and be ready to discuss how you've tackled complex issues in the past. We want to see your thought process in action!
✨Tip Number 3
Show off your communication skills! Since this role involves liaising with clients, practice explaining technical concepts in simple terms. We love candidates who can bridge the gap between tech and customer needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are eager to join our team.
We think you need these skills to ace D365 Support Specialist - Hybrid/Remote in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics AX or D365 configurations. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the D365 Support Specialist role. Share specific examples of how you've tackled complex issues in the past.
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. We love candidates who can convey technical information in an easy-to-understand way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at HSO
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 and its configurations. Be prepared to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the software, but that you can also troubleshoot effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex issues you've resolved in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to handle challenging situations.
✨Communicate Clearly and Effectively
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. You might want to simulate a support call or a ticket resolution scenario with a friend. This will help you convey technical information in a way that's easy for clients to understand.
✨Be Ready for Hybrid Work Questions
As the position allows for hybrid working, be prepared to discuss how you manage your time and productivity when working remotely. Share any tools or strategies you use to stay organised and maintain communication with your team and clients.
